Polished Front Desk Clerk | QuickCare Scheduling & EPIC

University of Iowa; Iowa City (IA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Paid vacation

Sick leave

Health, dental, life and disability保险

Retirement plans

Job summary

University of Iowa Health Care - QuickCare is seeking a part-time Clerk III to provide front desk reception duties, check-in/out patients, and schedule clinic appointments. The role demands multitasking and handling multi-line phones for external and internal customers.

Responsibilities include data entry into EPIC, gathering demographic and referral information, and assisting the scheduling desk. The position offers exposure to a comprehensive academic medical center and patient-facing care.

Qualifications

• Public Contact/Customer Service experience.
• Driver's License and ability to meet UI Fleet Safety Standards.
• Availability to provide support to other clinical locations based on clinical need/hours.
• Experience with EPIC.
• Medical Terminology (desired).

Responsibilities

• Gathers demographic data and enters into EPIC.
• Gathers referring entity and provider information into EPIC.
• Performs proper name search procedures.
• Responds to telephone calls and assists patients and staff at Scheduling desk.
• Maintains effective communication with divisions.
• Performs miscellaneous clerical duties.

Skills

Public Contact/Customer Service

Written/Verbal Communication

Location flexibility/Support across UI

Education

Two years full-time clerical experience or equivalent training

Tools

EPIC

Driver's License

Job description

University of Iowa Health Care - QuickCare is seeking a part-time Clerk III to provide front desk reception duties, check-in/out patients, and schedule clinic appointments. The role demands multitasking and handling multi-line phones for external and internal customers.

Responsibilities include data entry into EPIC, gathering demographic and referral information, and assisting the scheduling desk. The position offers exposure to a comprehensive academic medical center and patient-facing care.