Clerk Coordinator

Ashtabula Regional Medical Center; Ashtabula (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Tuition reimbursement

Retirement plan 403(b)

Paid time off

PSLF eligibility

Job summary

Ashtabula Regional Medical Center is seeking a Clerk Coordinator to handle advance registration and insurance verification for patients referred to Cardiac Services. You will respond to physicians, patients, medical offices, hospitals, and insurance personnel to ensure complete data collection and pre-certification requirements.

Responsibilities include creating electronic bills, communicating payment protocols, and referring self-pays to the Financial Counselor.

Qualifications

• High School Diploma required.
• Excellent verbal persuasion and communication skills.
• Medical terminology course within one year of employment required.
• Basic PC software knowledge and ability to use multiple data systems preferred.
• Extensive knowledge of insurance and coding preferred.
• Excellent keyboarding skills, with strong organization and prioritization abilities.

Responsibilities

• Obtain and enter medical, demographic, insurance, and financial information.
• Create the electronic bill and communicate pre-certification/authorization requirements.
• Determine, document, and communicate payment protocols.
• Refer targeted self-pays to the Financial Counselor.
• Participate in denial prevention.
• Prepare QI information.

Skills

Verbal communication

Customer service

Data entry

Prioritization

Multitasking

Education

High School Diploma

Medical terminology course

BLS certification

Tools

Healthcare scheduling software

EMR / data systems

Microsoft Office

Job description

Summary

The Clerk Coordinator is responsible for the completion of all activities associated with the advance registration and insurance verification of patients referred to Ashtabula Regional Medical Center for diagnostic/therapeutic Cardiac Services. The Clerk Coordinator responds to physicians, patients, medical offices, hospitals, and insurance personnel. Primary work functions include:

• Obtaining and entering medical, demographic, insurance, and financial information
• Creation of the electronic bill and communicating pre-certification/authorization requirements
• Determines, documents, and communicates payment protocols
• Refers targeted self-pays to the Financial Counselor
• Prepares QI information

Summary

The Clerk Coordinator is responsible for the completion of all activities associated with the advance registration and insurance verification of patients referred to Ashtabula Regional Medical Center for diagnostic/therapeutic Cardiac Services. The Clerk Coordinator responds to physicians, patients, medical offices, hospitals, and insurance personnel. Primary work functions include:

• Obtaining and entering medical, demographic, insurance, and financial information
• Creation of the electronic bill and communicating pre-certification/authorization requirements
• Determines, documents, and communicates payment protocols
• Refers targeted self-pays to the Financial Counselor
• Participates in denial prevention
• Prepares QI information

Education, Knowledge, Skills, And Abilities

• High School Diploma required
• Must have excellent verbal persuasion and communication skills
• Medical terminology or the successful completion of a course within one year of employment, required
• Basic PC software application knowledge and ability to use multiple data systems, preferred
• Extensive knowledge of insurance and coding, preferred
• Excellent keyboarding skills are essential, along with excellent organization and prioritization abilities

Required Length And Type Of Experience

• Two (2) years of customer service experience and dealing with the public on the phone or in person, required
• Previous experience using complex healthcare scheduling/registration software systems preferred
• Previous experience in a high volume call center environment preferred

Required Licensure Or Certification

Must complete orientation and maintain BLS

Required Physical And Environmental Demands

Position is primarily seated at a desk using a PC and telecommunications systems with a headset. Must be able to stand/walk to retrieve documents from the printer and use a copier/fax machine. Must be able to stoop/bend/lift/carry up to 25 pounds.

Benefits

• Competitive salary package
• Extensive benefit package including Medical, Dental, Vision, and Life Insurance (Benefits on Day 1!)
• Accident & Critical Illness insurance
• Tuition Reimbursement
• Short-Term & Long-Term Disability insurance
• Paid Maternity Leave
• 403(b) and Roth Retirement Plan with company matching
• Employee Assistance Program
• Paid Time Off
• Employee Wellness Plan that pays you for being healthy!
• Monthly Gym Membership discount
• Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which allows you to receive forgiveness of the remaining balance of your direct loans after you have made 120 qualifying monthly payments while working for a full-time employer.