Clerk Coordinator

ARMC Healthcare System; Ashtabula (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

403(b) Plan

Tuition Reimbursement

Paid Time Off

PSLF eligibility

Job summary

Ashtabula Regional Medical Center is seeking a Clerk Coordinator in the Administrative department to oversee the advance registration and insurance verification process for patients referred to Cardiac Services. You will coordinate with physicians, patients, offices, hospitals and insurers, ensuring accurate data entry and pre-certification steps.

The role requires a High School Diploma, strong communication skills, knowledge of medical terminology and experience with healthcare data systems.

Qualifications

• High School Diploma required.
• Excellent verbal communication skills required.
• Medical terminology knowledge or completion of related course within 1 year of employment is required.
• Basic PC software knowledge and ability to use multiple data systems preferred.
• Extensive knowledge of insurance and coding preferred.
• Excellent keyboarding, organization and prioritization skills essential.

Responsibilities

• Handle advance registration and insurance verification for patients referred to Cardiac Services.
• Interact with physicians, patients, medical offices, hospitals and insurance personnel.
• Enter medical, demographic, insurance and financial information accurately.
• Create electronic bills and communicate pre-certification/authorization requirements.
• Determine, document and communicate payment protocols.
• Refer self-pays to the Financial Counselor.
• Prepare quality improvement information.

Skills

Customer Service

Communication

Medical Terminology

Data Entry

Insurance Knowledge

Multi-System Navigation

Phone Etiquette

Education

High School Diploma

BLS Certification

Tools

Scheduling Software

Job description

Ashtabula Regional Medical Center · Cath Lab

Administrative

Full-Time 8hr , 1st 8 hour , Monday through Friday. 7:00a to 3:30p. 8 hour shifts.

Posted 09/15/2026

FTE: 1

Summary

The Clerk Coordinator is responsible for the completion of all activities associated with the advance registration and insurance verification of patients referred to Ashtabula Regional Medical Center for diagnostic/therapeutic Cardiac Services. The Clerk Coordinator responds to physicians, patients, medical offices, hospitals, and insurance personnel. Primary work functions include:

• Obtaining and entering medical, demographic, insurance, and financial information
• Creation of the electronic bill and communicating pre-certification/authorization requirements
• Determines, documents, and communicates payment protocols
• Refers targeted self-pays to the Financial Counselor
• Prepares QI information

Education, Knowledge, Skills, and Abilities

• High School Diploma required
• Must have excellent verbal persuasion and communication skills
• Medical terminology or the successful completion of a course within one year of employment, required
• Basic PC software application knowledge and ability to use multiple data systems, preferred
• Extensive knowledge of insurance and coding, preferred
• Excellent keyboarding skills are essential, along with excellent organization and prioritization abilities

Required Length and Type of Experience

• Two (2) years of customer service experience and dealing with the public on the phone or in person, required
• Previous experience using complex healthcare scheduling/registration software systems preferred
• Previous experience in a high volume call center environment preferred

Required Licensure or Certification

Must complete orientation and maintain BLS

Required Physical and Environmental Demands

Position is primarily seated at a desk using a PC and telecommunications systems with a headset. Must be able to stand/walk to retrieve documents from the printer and use a copier/fax machine. Must be able to stoop/bend/lift/carry up to 25 pounds.

• Competitive salary package
• Extensive benefit package including Medical, Dental, Vision, and Life Insurance (Benefits on Day 1!)
• Accident & Critical Illness insurance
• Tuition Reimbursement
• Short-Term & Long-Term Disability insurance
• Paid Maternity Leave
• 403(b) and Roth Retirement Plan with company matching
• Employee Assistance Program
• Paid Time Off
• Employee Wellness Plan that pays you for being healthy!
• Monthly Gym Membership discount
• Qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, which allows you to receive forgiveness of the remaining balance of your direct loans after you have made 120 qualifying monthly payments while working for a full-time employer.