Clerical & Online Exam Proctor — Student Support

Austin Community College; Austin (TX); On-site; USD 26,000 - 37,000; Part time

Job summary

Austin Community College is seeking an Assistant I (Hourly) to provide clerical and administrative support to a departmental office or program in Austin, Texas. The role involves proctoring online exams, assisting with data entry, and maintaining various logs and tracking systems while supporting faculty, staff, and students.

The position requires reliability with technology, strong customer service skills, and the ability to work flexible day, evening, and weekend shifts.

Qualifications

• Experience using video conferencing platforms.
• Experience troubleshooting technical issues.
• Ability to maintain confidentiality of work-related information.
• Strong customer service when interacting with a multicultural population.

Responsibilities

• Proctor online exams.
• Troubleshoot technical issues students may experience.
• Monitor students, documents and report abnormalities.
• Perform office duties including sending emails, data entry, and maintaining files.
• Gather, compile, and enter data, producing routine reports and documents.
• Maintain tracking systems and logs.
• Instruct students on how to use video conferencing platforms.

Skills

Customer service

Interpersonal skills

Organizational skills

Data entry

Problem solving

Tools

Video conferencing platforms

Spreadsheet software

Word processing

Database software

Presentation software

Job description

Austin Community College is seeking an Assistant I (Hourly) to provide clerical and administrative support to a departmental office or program in Austin, Texas. The role involves proctoring online exams, assisting with data entry, and maintaining various logs and tracking systems while supporting faculty, staff, and students.

The position requires reliability with technology, strong customer service skills, and the ability to work flexible day, evening, and weekend shifts.