College Administrative Assistant I (Clerical & Tech Support)

Austin Community College District; Austin (TX); On-site; USD 57,859,000 - 74,390,000; Part time

Job summary

Austin Community College District is seeking an Assistant I (Hourly) to provide clerical and administrative support to a departmental office or program. The role involves proctoring online exams, troubleshooting tech issues, monitoring students, and handling routine office tasks.

You will gather data, maintain files, and assist faculty and staff. Candidates must be able to work various shifts day/evening/weekends and have reliable internet and a computer.

Qualifications

• Experience using video conferencing platforms.
• Experience troubleshooting technical issues.

Responsibilities

• Proctor online exams.
• Troubleshoot technical issues students may experience.
• Monitor students, documents and report abnormalities.
• Perform office duties in support of faculty, staff, and/or student efforts, including sending emails, data entry, and maintaining files.
• Gather, compile, and enter data, producing routine reports and documents.
• Maintain tracking systems and logs.
• Instruct students on how to use video conferencing platforms.
• Knowledge Office procedures and practices.
• Customer service techniques.

Skills

Confidentiality

Communication skills

Organizational skills

Data entry

Customer orientation

Tech troubleshooting

Job description

Austin Community College District is seeking an Assistant I (Hourly) to provide clerical and administrative support to a departmental office or program. The role involves proctoring online exams, troubleshooting tech issues, monitoring students, and handling routine office tasks.

You will gather data, maintain files, and assist faculty and staff. Candidates must be able to work various shifts day/evening/weekends and have reliable internet and a computer.