Assistant I (Hourly)

Austin Community College District; Austin (TX); On-site; USD 57,859,000 - 74,390,000; Part time

Job summary

Austin Community College District is seeking an Assistant I (Hourly) to provide clerical and administrative support to a departmental office or program. The role involves proctoring online exams, troubleshooting tech issues, monitoring students, and handling routine office tasks.

You will gather data, maintain files, and assist faculty and staff. Candidates must be able to work various shifts day/evening/weekends and have reliable internet and a computer.

Qualifications

• Experience using video conferencing platforms.
• Experience troubleshooting technical issues.

Responsibilities

• Proctor online exams.
• Troubleshoot technical issues students may experience.
• Monitor students, documents and report abnormalities.
• Perform office duties in support of faculty, staff, and/or student efforts, including sending emails, data entry, and maintaining files.
• Gather, compile, and enter data, producing routine reports and documents.
• Maintain tracking systems and logs.
• Instruct students on how to use video conferencing platforms.
• Knowledge Office procedures and practices.
• Customer service techniques.

Skills

Confidentiality

Communication skills

Organizational skills

Data entry

Customer orientation

Tech troubleshooting

Job description

Job Posting Title: Assistant I (Hourly)

Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the duration of employment. – AR 4.0300.01

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area. As a community college committed to our mission, we seek to recruit and retain a workforce that: Values intellectual curiosity and innovative teaching Is attracted by the college's mission to promote equitable access to educational opportunities Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities. Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC

Job Description Summary: Provides clerical and administrative support to a departmental office or program.

Job Description:

Job Description: Description of Duties and Tasks

• Proctor online exams.
• Troubleshoot technical issues students may experience.
• Monitor students, documents and report abnormalities.
• Perform office duties in support of faculty, staff, and/or student efforts, including sending emails, data entry, and maintaining files.
• Gather, compile, and enter data, producing routine reports and documents.
• Maintain tracking systems and logs.
• Instruct students on how to use video conferencing platforms.
• Knowledge Office procedures and practices.
• Customer service techniques.

Skills

• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective working relationships.
• Maintaining an established work schedule.
• Effectively using interpersonal and communication skills.
• Effectively using organizational and planning skills.
• Entering data, maintaining files, and performing other clerical duties.
• Effective customer orientation when working with a multicultural population.
• Technology Skills Must be able to troubleshoot basic technology issues.
• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Experience using video conferencing platforms.
• Experience troubleshooting technical issues.

Required Work Equipment

• Must have reliable internet.
• Must have a computer.

Physical Requirements

Work is routinely performed in a standard office or similar environment. Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling. Occasional lifting of objects up to 10 pounds.

Safety

Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Hours

Various shifts available during the day, evenings, and weekends.

Pay Rat

Pay Rat $23.00/hour **Can NOT be enrolled in ACC courses

Number of Openings

Number of Openings: 1

Job Posting Close Date

Job Posting Close Date: October 26, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Come and Make a Difference with Us

Working at ACC offers you an opportunity to be a part of an organization that truly believes in its mission of promoting student success and improving communities. We invite you to learn, explore and experience the many ways ACC promotes individual development and improves the overall quality of life in a vibrant, multicultural community.

Benefits

When applying for a position that requires a college degree or certification from an accredited institution, request from the awarding institution official transcripts and send them directly to: ACC Highland Business Center Attention: E.M. Breedlove, Employment Manager 5930 Middle Fiskville Road, Austin, TX 78752 Photocopies or transcripts stamped "issued to student" are not accepted. Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D. ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

Equal Opportunity Statement

Austin Community College (“ACC” or “College”) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.