Job Description
Purpose and Scope
Under general supervision, this position is responsible for proctoring exams in a secure environment. Proctoring and testing support functions are performed in a small office environment. Teamwork, ethical judgment, and dedication to exam security are vital.
Essential Job Functions
- Administers exams and monitors students throughout the duration of the exams.
- Performs customer service functions, including welcoming students, providing testing instructions and information to students, and assisting students and faculty in person, by e‑mail, and by phone.
- Receives and logs incoming tests from instructors.
- Documents delivery (returns tests to instructors).
- Maintains tests in a secure environment.
- Makes sound, ethical judgments in regards to exam security.
- Performs administrative support tasks as needed, including maintaining files, recording statistics, and entering scores in a database.
- Troubleshoots test errors and equipment failure.
- Responsible for other reasonable related duties as assigned.
Knowledge, Skills, and Abilities
- Basic computer skills (e‑mail, MS Office).
- General office machine skills (fax, scanner, printer, etc.).
- Ability to work independently and as a team member.
- Excellent customer service skills.
Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.
Work Schedule and Conditions
- Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
- Interface with internal and external contacts as needed to carry out the functions of the position.
- Work is performed in a climate‑controlled office with minimal exposure to safety hazards.
Required Qualifications
- High school diploma or GED.
- Current Lone Star College students are not eligible to work in the Assessment Center as a Proctor due to test‑security conflicts.
- Any student currently enrolled in any undergraduate program is not eligible to administer CLEP exams or any exams related to their undergraduate program.
Preferred Qualifications
- Experience administering or proctoring exams.
- Experience working in an office environment.
- Experience working in an educational environment.
- Bilingual English/Spanish.
Salary
Hourly Pay Rate is $17.87.
Benefits
By joining our institution, you will enjoy a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax‑deferred retirement plan, and more.
EEO Statement
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.