Clerical Coordinator

St. Joseph’s/Candler Health System; Pooler, Northern (GA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

St. Joseph’s/Candler Health System in Pooler, GA, is seeking a friendly receptionist to greet all clients, collect fees, and ensure accurate documentation for providers. The role requires attention to detail, strong people skills, and an ability to work in a fast-paced environment.

Responsibilities include entering patient demographics and insurance data into the EMR, answering phones, handling documents, assisting with deposits, and maintaining open communication with office staff and managers.

Qualifications

• Associates degree preferred for administrative support.
• Experience in an office practice setting is advantageous.

Responsibilities

• Enter patient demographics and insurance information accurately.
• Schedule appointments and manage eligibility.
• Answer phones and process documents.
• Collect payments and assist with deposits.
• Enter out-of-office charges in the EMR and monitor supplies.

Skills

Customer service

Communication skills

Team player

Detail oriented

Education

Associates Degree - Preferred

Tools

EMR

Job description

Acts as receptionist for all incoming clients into the practice with utmost customer care. Collects fees at time of service to include outstanding balances. Assist with answering calls ensuring the proper documentation of information is gathered and passed on to the providers. This position is responsible for entering and processing any out office charges into EMR, which will include collaboration with hospital and nursing home staff. Clerical Coordinator maintains an open line of communication with the providers and office manager. Assist practice manager with various duties and responsibilities as assigned.This position requires a highly motivated individual with a positive attitude towards the patients, physicians, and fellow employees. Must have strong people skills and be a team player. Individual must maintain a professional attitude while performing multiple tasks in a pressured environment. Individual must be innovative and self-motivating, engaging in tasks without being directed to do so. Individual must be detail oriented.

Education

Associates Degree - Preferred

Experience

1 Year Office Practice Setting - Required

License & Certification

None Required

Core Job Functions

• Performs eligibility. Accurately inputs patient demographic and insurance information. Schedules appointments accordingly.
• Answers phones. Processes incoming and outgoing documents. Collects payments.
• Assist with bank deposits and daily front end closing. Enters out of office charges, if applicable. Monitors office supplies.