Clerical Assistant III — HelpLine & Data Entry Lead

Pennsylvania Office of Attorney General; Harrisburg (Dauphin County); On-site; USD 37,000 - 46,000; Full time

Job summary

The Pennsylvania Office of Attorney General in Harrisburg is seeking a Clerical Assistant III to support the Bureau of Consumer Protection/Public Protection Division. This full-time, union position handles typing, document processing, data entry, and help-line duties with a standard 8:30–5:00 schedule.

Telework is not offered, and the role requires independent work within established procedures. Responsibilities include answering calls on the consumer HelpLine, scanning and uploading documents

Qualifications

• One year as Clerical Assistant II OR
• One year of moderately complex clerical experience OR
• Any equivalent combination of experience and training

Responsibilities

• Provides phone coverage
• Types letters
• Scans documents
• Uploads scanned documents into database (Practice Manager)
• Inputs data
• Maintains documents in an orderly and safeguarded manner
• Picks-up and distributes mail and/or deliveries
• Performs related work as required

Skills

Attention to accuracy and organization

Independent work

Reliability

Tools

Microsoft Word

Outlook

Practice Manager

Job description

The Pennsylvania Office of Attorney General in Harrisburg is seeking a Clerical Assistant III to support the Bureau of Consumer Protection/Public Protection Division. This full-time, union position handles typing, document processing, data entry, and help-line duties with a standard 8:30–5:00 schedule.

Telework is not offered, and the role requires independent work within established procedures. Responsibilities include answering calls on the consumer HelpLine, scanning and uploading documents