Clerical Assistant III

Pennsylvania Office of Attorney General; Harrisburg (Dauphin County); On-site; USD 37,000 - 46,000; Full time

Job summary

The Pennsylvania Office of Attorney General in Harrisburg is seeking a Clerical Assistant III to support the Bureau of Consumer Protection/Public Protection Division. This full-time, union position handles typing, document processing, data entry, and help-line duties with a standard 8:30–5:00 schedule.

Telework is not offered, and the role requires independent work within established procedures. Responsibilities include answering calls on the consumer HelpLine, scanning and uploading documents

Qualifications

• One year as Clerical Assistant II OR
• One year of moderately complex clerical experience OR
• Any equivalent combination of experience and training

Responsibilities

• Provides phone coverage
• Types letters
• Scans documents
• Uploads scanned documents into database (Practice Manager)
• Inputs data
• Maintains documents in an orderly and safeguarded manner
• Picks-up and distributes mail and/or deliveries
• Performs related work as required

Skills

Attention to accuracy and organization

Independent work

Reliability

Tools

Microsoft Word

Outlook

Practice Manager

Job description

Section: Bureau of Consumer Protection/Public Protection Division

Class: Clerical Assistant III

Location: Harrisburg

Telework: Telework is not offered for this position.

Position Type: Full-time, Non-civil service, Union

Work Hours: 8:30 – 5:00

Salary Range: Starting salary of $41,506

Basic Function

An employee in this position performs clerical work which requires the utilization of typing skills and the processing of a variety of documents, including, but not limited to, correspondence and similar documents as well as verifying information, performing arithmetic calculations, and assisting the public in completing governmental forms. Work assignments will involve answering calls on a consumer HelpLine and providing secretarial services to multiple individuals as well as data entry and document management through the use of computers and electronic scanning equipment. Work may involve providing training and guidance to new employees and fulfilling a lead worker role for routine clerical operations. Work is subject to periodic changes in operating procedures and requires some adaptability to shifts in work schedule. Employees work with considerable independence within standard operating procedures, however, detailed supervisory guidance and review is received for new or unusual situations and changes in operating procedures and policies.

• Provides phone coverage
• Types letters
• Scans documents
• Uploads scanned documents into database (Practice Manager)
• Inputs data
• Maintains documents in an orderly and safeguarded manner
• Picks-up and distributes mail and/or deliveries
• Performs related work as required

• One year as a Clerical Assistant II OR
• One year of moderately complex clerical experience OR
• Any equivalent combination of experience and training

• Proficient in Microsoft Word and Outlook
• Shows initiative, works independently, and is dependable
• Exhibits attention to accuracy and organization
• Possesses computer knowledge necessary to navigate through networks and computer based files
• Exceptional typing skills
• Ability to maintain confidentiality of document materials