Clerical Assistant II — Office Ops & Docs

Commonwealth of Pennsylvania; Dallas (Luzerne County); On-site; USD 37,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Corrections, State Correctional Institution at Dallas, is seeking a Clerical Assistant 2 to support daily office operations. You will manage calls, prepare documents, and help daily operations flow smoothly in Dallas, PA.

This role emphasizes teamwork, accuracy, and strong communication. The position offers a 37.5-hour work week, 8:00am–4:00pm, Monday–Friday, with no telework option and a focus on office efficiency.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Phone Support: Answer, make, and direct calls while recording and distributing messages
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing packages
• Document Processing: Type, review, correct, and distribute documents and correspondence
• Scheduling Tasks: Organize appointments, meetings, and videoconferences and prepare meeting minutes
• Record Maintenance: Update filing systems, databases, reports, and spreadsheets
• Office Coordination: Compile office activity records, check data, track supplies, and maintain an orderly workspace

Skills

Keyboarding skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Video conferencing

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Video conferencing software

Job description

The Commonwealth of Pennsylvania, Department of Corrections, State Correctional Institution at Dallas, is seeking a Clerical Assistant 2 to support daily office operations. You will manage calls, prepare documents, and help daily operations flow smoothly in Dallas, PA.

This role emphasizes teamwork, accuracy, and strong communication. The position offers a 37.5-hour work week, 8:00am–4:00pm, Monday–Friday, with no telework option and a focus on office efficiency.