Clerical Assistant 2 (Admin) - SCI Dallas

Commonwealth of Pennsylvania; Dallas (Luzerne County); On-site; USD 37,000 - 54,000; Full time

Job summary

The Commonwealth of Pennsylvania, Department of Corrections, State Correctional Institution at Dallas, is seeking a Clerical Assistant 2 to support daily office operations. You will manage calls, prepare documents, and help daily operations flow smoothly in Dallas, PA.

This role emphasizes teamwork, accuracy, and strong communication. The position offers a 37.5-hour work week, 8:00am–4:00pm, Monday–Friday, with no telework option and a focus on office efficiency.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Phone Support: Answer, make, and direct calls while recording and distributing messages
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing packages
• Document Processing: Type, review, correct, and distribute documents and correspondence
• Scheduling Tasks: Organize appointments, meetings, and videoconferences and prepare meeting minutes
• Record Maintenance: Update filing systems, databases, reports, and spreadsheets
• Office Coordination: Compile office activity records, check data, track supplies, and maintain an orderly workspace

Skills

Keyboarding skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Video conferencing

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Video conferencing software

Job description

Salary

$36,831.00 - $54,162.00 Annually

Location

Luzerne County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-61059

Department

Department of Corrections

Division

CR DAL Ad

Opening Date

10/21/2026

Closing Date

10/25/2026 11:59 PM Eastern

Job Code

00102

Position Number

00080445

Union

AFSCME

Pay Group

A1

Bureau / Division Code

ST03

Bureau / Division

Department of Corrections - State Correctional Institution at Dallas

Worksite Address

1000 Follies Road

City

Dallas, Pennsylvania

Zip Code

18612

Contact Name

Treina Brinkley

The Position

The Department of Corrections, State Correctional Institution at Dallas is seeking a Clerical Assistant 2 who enjoys keeping office tasks organized and running smoothly. This role gives you the chance to support staff by managing calls, preparing documents, and helping daily operations flow well. You will work in an environment that values teamwork, accuracy, and strong communication. Start a role where your attention to detail helps the institution function each day.

Description of Work

This position supports daily office operations by managing communication tasks, preparing documents, and organizing records to ensure smooth workflow across the institution.

• Phone Support: Answer, make, and direct calls while recording and distributing messages
• Mail Handling: Receive, sort, and distribute incoming mail and prepare outgoing packages
• Document Processing: Type, review, correct, and distribute documents and correspondence
• Scheduling Tasks: Organize appointments, meetings, and videoconferences and prepare meeting minutes
• Record Maintenance: Update filing systems, databases, reports, and spreadsheets
• Office Coordination: Compile office activity records, check data, track supplies, and maintain an orderly workspace

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Special Requirements (NSRs):

• Must possess keyboarding skills to meet standards for speed and accuracy.

Additional Requirements:

• Must understand how to efficiently use and navigate a personal computer.
• Two (2) years or more of experience with the Microsoft systems (Word/Excel/Outlook, etc.) and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Must have the ability to work with various office equipment such as: scanner, printer, fax machine, computer, tablet, telephone, personal communication devices etc.
• Previous experience working in an office setting as a clerk and/or personal assistant.
• Electronic communication tools/skills, such as video conferencing, and creating meetings in Microsoft Teams or Zoom
• Successful completion of basic training in Elizabethtown, PA is required.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.