Hybrid: Energy Assistance & Weatherization Specialist II

Snohomish County; Everett (WA); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Snohomish County Human Services is seeking a full-time Energy Assistant II to support the LIHEAP Energy Assistance Program. The role includes in-office, off-site, or remote work with 1–3 days weekly in the office to process applications and provide direct client services.

You will handle data entry across multiple systems, run reports, and collaborate with partners and vendors. A Math/Skills assessment is part of hiring.

Qualifications

• Two years of experience in Energy Assistance or Weatherization programs handling client intake, eligibility, and interviewing tasks.
• Experience with grant-funded programs, LIHEAP preferred, and ability to work with diverse communities.

Responsibilities

• Assist clients in completing forms, review for accuracy, and request missing information.
• Enter data in Weatherization Information Data System and county Access-based systems; manage files and scans.
• Provide information on energy conservation and weatherization practices to clients; explain required tests and measures.

Skills

Data entry

Customer service

Reporting

Math

Tools

SharePoint

Access

Excel

CSV

TEAMS

Zoom

WebEx

COGNITO Forms

Vendor portals

Job description

Snohomish County Human Services is seeking a full-time Energy Assistant II to support the LIHEAP Energy Assistance Program. The role includes in-office, off-site, or remote work with 1–3 days weekly in the office to process applications and provide direct client services.

You will handle data entry across multiple systems, run reports, and collaborate with partners and vendors. A Math/Skills assessment is part of hiring.