Clerical Assistant II - Corrections Office Support

Commonwealth of Pennsylvania; Frackville (PA); On-site; USD 37,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 at SCI Mahanoy to keep daily tasks on track and support multiple departments. You will assist staff, handle calls, and complete essential clerical work that contributes to safety and structure at the facility.

The role requires strong computer skills, two years of Microsoft Office experience, and the ability to operate standard office equipment. Training and a full-time schedule are provided.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent experience.
• Graduation from high school or an equivalent combination of experience and training.
• Must possess keyboarding skills to meet speed and accuracy standards.
• Must understand how to efficiently use and navigate a personal computer.
• Must have two years or more of experience with Microsoft Word/Excel/Outlook and other software to create and maintain documents.
• Must be able to use office equipment such as scanner, printer, fax, computer, tablet, and telephone.
• Must have experience in an office setting as a clerk or personal assistant.
• Must be able to use video conferencing tools (Teams/Zoom).
• Must be able to manipulate documents in Adobe Pro.

Responsibilities

• Call Management: Answer and direct incoming calls and place outgoing calls for staff.
• Information Support: Provide names and locations of frequently contacted personnel to assist in routing.
• Suspicious Reporting: Report concerning calls involving inmates or employees to the proper authority.
• Clerical Processing: Perform typing, prepare paperwork, and organize documents.
• Data Entry: Input work orders, purchase requests, and payment information into designated systems.
• Department Assistance: Provide clerical support for maintenance, visitor entry, and appointment coordination.

Skills

Microsoft Office

Clerical experience

Data entry

Call handling

Education

High school diploma

Equivalent combination of experience and training

Tools

SAP

Microsoft Dynamics

Adobe Acrobat Pro

Job description

Commonwealth of Pennsylvania seeks a Clerical Assistant 2 at SCI Mahanoy to keep daily tasks on track and support multiple departments. You will assist staff, handle calls, and complete essential clerical work that contributes to safety and structure at the facility.

The role requires strong computer skills, two years of Microsoft Office experience, and the ability to operate standard office equipment. Training and a full-time schedule are provided.