Administrative Clerk — Cross-Department Support

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

The Commonwealth of Pennsylvania's Department of Corrections at SCI Mahanoy is seeking a Clerical Assistant 2 to support staff, handle calls, and perform essential clerical tasks that keep daily operations on track. This role emphasizes safety, structure, and clear communication across departments within the facility.

Responsibilities include call management, information support, data entry, and processing of documents, with full-time hours from 8:00 AM to 4:00 PM, Monday through Friday.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent.
• High school diploma or equivalent.
• An equivalent combination of experience and training.

Responsibilities

• Call Management: Answer and direct incoming calls and place outgoing calls for staff.
• Information Support: Provide names and locations of key personnel to route calls.
• Suspicious Reporting: Report concerning calls involving inmates or employees.
• Clerical Processing: Typing, paperwork prep, and document organization.
• Data Entry: Enter work orders, purchase requests, and payments into systems.
• Department Assistance: Clerical support for maintenance, visitors, and appointments.

Skills

Keyboarding

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat Pro

SAP

Microsoft Teams

Zoom

Data entry

Office equipment operation

Education

High School Diploma

Tools

SAP

Microsoft Dynamics

Job description

The Commonwealth of Pennsylvania's Department of Corrections at SCI Mahanoy is seeking a Clerical Assistant 2 to support staff, handle calls, and perform essential clerical tasks that keep daily operations on track. This role emphasizes safety, structure, and clear communication across departments within the facility.

Responsibilities include call management, information support, data entry, and processing of documents, with full-time hours from 8:00 AM to 4:00 PM, Monday through Friday.