Administrative Clerk II: Office Support & Coordination

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Corrections is seeking a Clerical Assistant 2 at SCI Mahanoy. The role provides clerical, information, and administrative support across the facility, helping staff and processing calls and documents.

Full-time, 37.5 hours weekly, 8:00 AM–4:00 PM, with no telework option. Starting salary $36,831, with opportunities to grow office skills while contributing to safety, structure, and coordination at the institution.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent, or high school diploma or equivalent.
• Two years or more of experience with Microsoft systems (Word/Excel/Outlook) and other software.
• Ability to use electronic communication tools (video conferencing) and standard office software.

Responsibilities

• Call Management: Answer and direct incoming calls and place outgoing calls for staff.
• Information Support: Provide names and locations of frequently contacted personnel.
• Suspicious Reporting: Report concerning calls involving inmates or employees to the proper authority.
• Clerical Processing: Type, prepare paperwork, and organize documents.
• Data Entry: Input work orders, purchase requests, and payment information.
• Department Assistance: Support maintenance, visitor entry, and appointment coordination.

Skills

Keyboarding skills

Microsoft Word/Excel/Outlook

Electronic communication tools

Office equipment operation

Clerical experience

Education

High school diploma or equivalent

Tools

SAP

Adobe Pro

Job description

Commonwealth of Pennsylvania's Department of Corrections is seeking a Clerical Assistant 2 at SCI Mahanoy. The role provides clerical, information, and administrative support across the facility, helping staff and processing calls and documents.

Full-time, 37.5 hours weekly, 8:00 AM–4:00 PM, with no telework option. Starting salary $36,831, with opportunities to grow office skills while contributing to safety, structure, and coordination at the institution.