Clerical Assistant 2 (Bureau of Motor Vehicles)

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Clerical Assistant 2 for the Department of Transportation to help keep essential transportation services moving by reviewing documents and assisting customers with titling and registration. You will review Snowmobile and ATV applications, perform legal and data-entry steps in SAMS, and verify records for accuracy while delivering courteous service within a 37.5-hour workweek.

Telework is not available.

Qualifications

• Six months as Clerical Assistant 1 or high school graduation, or an equivalent combination of experience and training.
• Ability to perform essential job functions.
• Must be able to work standard 37.5 hours per week.

Responsibilities

• Review Snowmobile and ATV paperwork to ensure documents are complete and properly signed or notarized.
• Interpret titles, affidavits, certificates, and court orders to confirm eligibility for processing.
• Enter application data into SAMS and update records with payments, addresses, and tax details.
• Respond to inquiries by phone, email, or in person and provide titling guidance.
• Verify printed titles, cards, decals, and stickers for accuracy before sending to customers.
• Identify issues in applications, determine rejection when needed, and review corrected submissions.

Skills

Attention to detail

Customer service

Record keeping

Communication

Education

High school diploma

Tools

SAMS

Job description

THE POSITION

NOTE: This posting will close on October 27, 2026, or after a total of 50 applications are received, whichever occurs first. The Department of Transportation is seeking a Clerical Assistant 2 who enjoys staying organized and supporting important public services. This role allows you to review documents, assist customers, and keep information flowing accurately. You will work with a team that values careful work and helpful communication. Step into a role where your effort keeps essential transportation services moving forward.

DESCRIPTION OF WORK

This position reviews, processes, and updates Snowmobile and ATV title and registration applications to ensure accuracy and proper documentation.

• Application Review: Examine Snowmobile and ATV paperwork to ensure documents are complete, accurate, and properly signed or notarized
• Legal Evaluation: Interpret supporting documents such as titles, affidavits, certificates, and court orders to confirm eligibility for processing
• Record Processing: Enter application data into SAMS and update records with payments, address changes, registration types, and tax details
• Customer Assistance: Respond to phone, email, and in person inquiries and provide guidance on titling and registration needs
• Quality Verification: Check printed titles, cards, decals, and stickers for accuracy before sending them to customers
• Problem Resolution: Identify issues in applications, determine when rejection is necessary, and review corrected submissions for completion

Interested in learning more? Additional details regarding this position can be found in the position description .

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00 AM to 4:30 PM, Monday-Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831.00 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Required Experience, Training & Eligibility

Minimum Experience and Training Requirements

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements

• You must be able to perform essential job functions.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

Veterans

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
• To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.