Clerical Assistant

Stephensandsmith; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Job summary

A dynamic office team in Omaha, Nebraska is seeking a full-time Clerical Assistant. This role involves various clerical tasks, including answering calls, assisting with billing, and maintaining quality office operations. The ideal candidate should have a high school diploma, preferred clerical experience, and strong communication skills. The environment is fast-paced, requiring professionalism and dependability. This position offers a chance to contribute positively to the team while managing customer interactions effectively.

Qualifications

• High school diploma or equivalent required.
• Previous clerical/admin experience preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Answer and transfer incoming calls promptly.
• Assist with billing tasks ensuring compliance.
• Scan and file documents in electronic system.
• Provide exceptional customer service to clients.
• Handle cash transactions with precision.

Skills

Communication Skills

Organizational Skills

Customer Service

Bilingual Proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Stephens & Smith is currently seeking a full-time dynamic and motivated Clerical Assistant to join our team. The Clerical Assistant has responsibility for fulfilling various office tasks. A Clerical Assistant must demonstrate proven leadership and maintain and guarantee Stephens & Smith quality, work ethics, and safety standards.

Key Responsibilities

• Answer and transfer incoming telephone calls promptly and courteously.
• Assist with billing tasks, ensuring accuracy and compliance with financial procedures.
• Scan and file documents into the electronic filing system, maintaining organization and accessibility.
• Provide exceptional customer service to rental leasing customers, addressing inquiries and resolving issues efficiently.
• Handle cash transactions with precision and integrity.
• Open and close the office, ensuring security and operational efficiency.
• Manage interoffice and external mailings, distributing correspondence promptly.
• Perform other general and specific clerical responsibilities as assigned.

Requirements

• High school diploma or equivalent.
• Previous experience in clerical or administrative roles preferred.
• Ability to work effectively in a fast-paced office environment.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Strong communication and interpersonal skills.
• Bilingual proficiency is helpful.
• Professionalism, positivity, trustworthiness, and dependability are essential traits.

Physical Requirements

Definitions: Based on 8 hours per day

Continually 70-100% Regularly 50-70%

Periodically 20-50% Rarely – less than 20%

• Continually required to reach with hands and arms.
• Continually required to speak and listen.
• Rarely lifting up to 25 lbs.
• Regularly works under pressure, meeting project schedules and budget guidelines.
• Continually work with diversified work groups and am able to manage conflict in a professional manner in accordance with Company policy.
• Continually able to work eight-hour workdays each week and occasional weekends.
• Continually utilize specific vision abilities required to perform the essential functions of the job, i.e., close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer, including disabled and veterans.