Clerical and Administrative Specialist

Northstar Memorial Group; Kaneohe (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Life Insurance

401(k) with Employer Matching

Competitive hourly wage $18.00-$20.00

Job summary

NorthStar Memorial Group in Kaneohe, HI is seeking a Clerical & Admin Specialist to support our administrative teams throughout the client family life cycle, from initial meetings with families to final arrangements. The role emphasizes accuracy, organization, and responsive service in a compassionate, customer-focused environment.

Key duties include maintaining master files, handling high-volume calls, ensuring invoices are coded before payment, and assisting with materials for leadership.

Qualifications

• 1+ years of administrative support experience.
• Proficient with Windows, MS Word, MS Excel, HMIS and basic database tools.
• Ability to work well in a team-based environment.
• Strong communication and organizational skills.
• Valid driver's license.
• High School Diploma or equivalent.

Responsibilities

• Maintain Master files including copying, merging, and scanning into HMIS.
• Operate a telephone system handling a large call volume.
• Ensure invoices are double-checked and coded before payment to AP.
• Assist with the preparation and ordering of materials for leadership.

Skills

Administrative support experience

Computer proficiency (Windows, MS Word

MS Excel

HMIS

Teamwork and communication

Education

High School Diploma or equivalent

Tools

Windows

MS Word

MS Excel

HMIS

Database tools

Job description

Current job opportunities are posted here as they become available.

NorthStar Memorial Group is seeking a Clerical & Admin Specialist at Valley of the Temples in Kaneohe, HI. Our administrative teams assume the crucial role of ensuring seamless operations throughout every stage of the delicate client family life cycle, from the initial meeting with families, until final arrangements are made. We serve as the cornerstone of our client family support structure, acting as the glue that holds everything together. We are problem solvers and peace-of-mind-providers - we implement checks and balances to maintain consistency and uphold our commitment to care in every interaction.

Responsibilities

• Maintain Master files (e.g. creating/providing copies, merging/duplicating, keeping track, and scanning master files into HMIS.)
• Operate a telephone system handling a large call volume
• Ensure that all invoices are double-checked for accuracy and coded before being forwarded to the accounts payable department
• Assist with the preparation and ordering of materials needed by leadership such as park brochures, business cards, name badges, training materials, etc.

Qualifications

• 1+ years of administrative support experience
• Computer knowledge (Windows, MS Word, MS Excel, HMIS, word processing, spreadsheets, database and presentation software)
• Ability to work well in a team-based environment
• Ability to learn new software and conduct new tasks
• Professional communication and organizational skills
• Valid driver's license
• High School Diploma or equivalent

Compensation

• $18.00-$20.00 per hour
• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.