Clerical Analyst I: Data Entry & Admin Support

CalHR; San Andreas (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

CalHR is seeking an Office Technician I to perform a range of clerical duties including filing, reception, data entry, and records maintenance. The role requires independent judgment within established procedures and advancement from the Office Assistant I level is common.

One year of full-time clerical office experience is preferred. Responsibilities include handling mail, operating phone systems, scheduling, composing documents, and ensuring accuracy of forms.

Qualifications

• 1 year full-time clerical experience in an office environment.
• Proficient in word processing, spreadsheets, databases, email, calendaring programs, and automated systems.
• Ability to explain policies, procedures, and regulations governing program operations.
• Ability to quickly and accurately enter and retrieve data using an automated system.
• Strong command of English grammar, spelling, and punctuation.

Responsibilities

• Address complaints and explain regulations to customers or the public.
• Respond to inquiries regarding department functions, services, policies, and procedures.
• Obtain information from customers to determine appropriate action or resource.
• Explain the proper use of forms and documents.
• Prepare items for mailing and sort/distribute mail per guidelines.
• Operate multiline telephone system and transfer calls.

Skills

Data entry accuracy

Verbal communication

Record maintenance

Education

1 year clerical experience

Tools

Automated systems

Phone system

Job description

CalHR is seeking an Office Technician I to perform a range of clerical duties including filing, reception, data entry, and records maintenance. The role requires independent judgment within established procedures and advancement from the Office Assistant I level is common.

One year of full-time clerical office experience is preferred. Responsibilities include handling mail, operating phone systems, scheduling, composing documents, and ensuring accuracy of forms.