Administrative Clerk

Illinois Attorney General; Chicago (IL); On-site; USD 42,000 - 58,000; Full time

Job summary

The Illinois Attorney General’s Office seeks a skilled administrative professional to perform high-level clerical duties and specialized technical tasks supporting an administrative program. You will review and amend data prior to processing, and exercise independent judgment on case openings, closures, and docketing.

You will prepare complex correspondence, draft responses, and develop processes to improve workflow.

Qualifications

• Requires an Associate’s Degree as specified and 2 years of professional administrative clerical experience, or completion of a clerical training program and 3 years of related experience.
• Analytical ability to interpret rules and regulations related to the legal aspects of the unit.
• Ability to exercise independent judgement consistent with Office policies and procedures.
• Attendance is an essential function of this position.
• Must be able to file and duplicate information, including bending, lifting up to 15 pounds.

Responsibilities

• Performs specialized technical and high-level clerical duties of an administrative program nature.
• Ensures data and case information accuracy by reviewing, correcting, and amending prior to processing.
• Exercises independent judgement in authorizing case closures, openings, entry, or docketing.
• Prepares unique or complex correspondence and drafts responses by reviewing documentation.
• Develops or alters processes to resolve workflow problems and notifies supervisor of required resources or changes.
• Maintains historical information by docketing data in manual or computerized systems.
• Produces specialized or technical reports and memoranda from raw data.
• Verifies issues by consulting external entities when needed.
• Contributes to the team through cooperative and collaborative work.

Education

Associate’s Degree in management, business or public administration, administrative services or a related discipline

Job description

Summary of Duties and Responsibilities

Performs a variety of specialized technical and high--level clerical duties of an administrative program nature. Ensures the accuracy of data and case information by reviewing, correcting, and amending information prior to processing. Exercises independent judgement in the authorization of case closures, openings, entry, or docketing. Provides information by preparing unique or complex correspondence, by reviewing documentation and drafting appropriate responses. Resolves workflow problems by developing or altering processes and procedures to meet expectations, notifying supervisor for needed resources and required changes. Maintains historical information by docketing data in a manual or computerized docketing system. Provides information by preparing specialized or technical reports and or memorandums from raw data. Verifies issues or concerns by reviewing or soliciting support information or data from appropriate outside entities. Contributes to the team effort by accomplishing related results in a cooperative and collaborative manner.

Qualifications

Requires knowledge, skill and mental development equivalent to completion of an Associate’s Degree in management, business or public administration, administrative services or a related discipline and 2 years of professional administrative clerical experience, or completion of a clerical training program and 3 years of related experience. Requires the analytical ability to interpret rules and regulations associated with the legal substance of assigned unit. Requires the ability to exercise independent judgement consistent with the policies and procedures of the Office. Attendance is an essential function of this position. Ability to maintain satisfactory working relationships with other employees and the general public required. May require physical ability to file and duplicate information which includes bending, stretching, stooping, and lifting of up to 15 pounds.