Clerical/Admin - Scheduler

Origin Travel Nurses; Columbia (MD); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee assistance program

Job summary

A healthcare staffing agency is seeking a Front Desk Scheduler in Columbia, MD for a 3-month contract. The position offers a competitive pay rate of $20–$22/hr and requires handling patient scheduling, answering calls, and ensuring front office efficiency. Candidates should possess a high school diploma, healthcare experience, and proficiency in Microsoft Office. Comprehensive healthcare benefits are offered, along with other employee support services. A commitment to diversity and equal opportunity employment is emphasized.

Qualifications

• 1-3 years’ experience in a medical office setting preferred.
• Healthcare experience (not dental) is required.
• Entry-level position, willing to train for EMR experience.

Responsibilities

• Answer all incoming calls and direct to appropriate personnel.
• Schedule new and returning patients per physician guidelines.
• Collect co-pays and maintain scheduling templates.

Skills

Strong communication skills

Proficiency in Microsoft Office

Knowledge of medical terminology

Education

High school diploma or equivalent

Tools

EMR: Athena or IKNOWMED

Job description

Job Summary

Front Desk Scheduler for one of Pride Health’s clients in Columbia, MD. 3‑month contract with possible extension, competitive pay ($20–$22/hr, W2). Shift Mon–Fri 8‑5.

Job Duties

• Answer all incoming calls, assess needs, direct to appropriate personnel, and communicate messages accurately.
• Schedule new, referred, and returning patients in the computer system per physician/office guidelines. Cancel or reschedule appointments per physician changes and notify clinic personnel.
• Enter insurance authorizations and referral correspondence into patients’ charts and EMR.
• Collect co‑pays, deductibles, and out‑of‑pocket amounts at visit.
• Maintain primary office scheduling template for physician meetings, satellite schedule, rounding, and call coverage.
• Arrange financial counseling for patients as needed.
• Demonstrate patient confidentiality and protect patient and clinic information.
• Follow policies and procedures to contribute to front office efficiency and cover other front office functions as requested.
• Prepare correspondence, memos, forms, and typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request; obtain necessary pre‑certification as required.

Requirements

• High school diploma or equivalent required.
• Entry‑level position; 1–3 years’ experience, preferably in a medical office setting.
• Must have healthcare experience (not dental).
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Strong communication skills, both written and verbal.
• Strong patient care and compassion for the patient population.
• Preferred EMR: Athena or IKNOWMED; will train if candidates have other EMR experience.
• Knowledge of medical terminology and coding is a plus.

Benefits

Pride Global offers comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority‑owned business, Pride Global and its affiliates – including Russell Tobin, Pride Health, and Pride Now – are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.