Scheduler

Pride Health; McKinney (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement

Life & disability insurance

Employee discounts

Job summary

Pride Health is hiring a Scheduler to support our client's healthcare facility in McKinney, TX. The role is local contract, Monday–Friday, 8:30am–5pm, with a pay range of $20.00 to $25.00 per hour.

Responsibilities include answering calls, scheduling appointments, entering referrals, maintaining physician schedules, collecting co-pays, and ensuring patient confidentiality throughout patient access processes. Requires five years of office experience, preferably in a medical setting.

Qualifications

• High school diploma or equivalent required.
• Minimum five years office experience, preferably in a medical office setting.
• Strong organizational and communication skills.

Responsibilities

• Answers incoming calls and directs to appropriate personnel.
• Schedules new and returning patients per physician guidelines; reschedules as needed.
• Enters referrals and authorization data into patient charts and systems.
• Maintains and manages physician schedules including leaves and meetings.
• Collects co-pays and other out-of-pocket amounts at visits.
• Protects patient confidentiality and follows front-office policies.

Education

High school diploma or equivalent

Job description

Pride Health is hiring a Scheduler to support our client's healthcare facility in McKinney TX.

Job Details

Schedule: Monday - Friday 8:30-5pm.

Location: McKinney TX 75071.

Float / Coverage Area: NA.

Job Type: Local Contract.

Contract Length: 3 Months (Temp to hire).

Pay Range: $20.00 to $25.00/hour*.

Mileage Reimbursement Rate (if applicable): NA.

*Pay offered is based on experience, expertise, credentialing, and education.

Duties

• Answers all incoming calls; assesses callers needs and directs calls to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients and return appointments in computer system in accordance with physician and/or office guidelines. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all authorization and correspondence relating to referrals in patients charts and computer.
• Maintains physicians schedule: on call, vacations, meetings, etc.
• Schedules outpatient appointments/testing and hospital admissions upon request. Obtains necessary pre-certification as required.
• Handles new patient referrals, gathers necessary information, assigns the patient account number and schedules appointment.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling book containing all physician meetings, satellite schedule, rounding and call coverage.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with accurate and legible appointment cards. Documents no shows in patients chart for missed visits. Follows up with patient to reschedule any missed appointments.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May provide guidance and daily work direction to junior level staff.

Requirements

• Education: High school diploma or equivalent required.
• License(s): NA
• Certification(s): NA
• Years of experience: Minimum five years office experience, preferably in a medical office setting.
• Skills/Specialties/Technology: NA

For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.