Cleaning and Restoration Crew Chief

Voda Cleaning & Restoration of Central Arkansas; Little Rock (AR); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the cleaning and restoration sector is looking for a dedicated Crew Chief to lead its Carpet Cleaning and Water Restoration projects. This role combines hands-on work with leadership responsibilities, ensuring projects meet high standards of quality and safety. The ideal candidate will have extensive experience in water restoration and carpet cleaning, along with strong customer service skills. Join a fast-growing company that values excellence and sustainability, and be part of a team that makes a real difference in restoring environments affected by damage.

Benefits

Bonus based on performance

Health insurance options

Paid time off

Training & development opportunities

Fast-paced environment

Qualifications

• 2-3 years of experience in water restoration and carpet cleaning.
• Preferred certifications in IICRC and OSHA.

Responsibilities

• Supervise all cleaning jobs, including carpet, tile, and upholstery.
• Respond to emergency calls and maintain 24/7 availability.
• Lead and monitor team performance for timely and quality work.

Skills

Water Restoration

Carpet Cleaning

Leadership

Customer Service

Conflict Management

Organizational Skills

Education

IICRC Certifications (WRT, CCT, AMRT)

OSHA 30 Certification

Tools

Xactimate

CRM Software

Scheduling Tools

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance options
• Paid time off
• Training & development opportunities

Role: Cleaning and Restoration Crew Chief

Benefits and Perks:

• Competitive salary
• Fast-paced environment
• Health benefit options
• Generous paid time off

Job Summary:

Voda Cleaning and Restoration is seeking a dedicated and experienced Crew Chief to oversee our Carpet Cleaning and Water Restoration projects. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and leadership, ensuring projects are completed efficiently, safely, and to industry standards. This role involves hands-on work, as the crew chief will assist in the field with carpet cleaning and restoration, providing excellent customer service.

Responsibilities:

1. Respond to emergency calls and maintain 24/7 availability.
2. Represent the company positively to staff and clients through effective communication and presentation.
3. Supervise all cleaning jobs, including carpet, tile & grout, upholstery, air duct, and floor cleaning.
4. Manage water damage, mold remediation, fire & smoke damage, and biohazard projects.
5. Follow IICRC guidelines to ensure quality standards.
6. Communicate effectively with customers, providing updates and timelines.
7. Maintain rapport with clients, address complaints, suggest improvements, and recommend additional services.
8. Ensure proper maintenance and troubleshooting of vehicles and equipment.
9. Assess damage, determine scope of work, and attend to it.
10. Implement best practices aligned with the company's mission and goals.
11. Lead and monitor team performance to ensure timely and quality work.
12. Train and coach technicians according to company standards.
13. Perform other duties as assigned.

Abilities:

• Availability for on-call and emergency work.
• Handle conflict, stress, and crises professionally.
• Maintain physical fitness and health suitable for demanding work.
• Lift 75-100 lbs comfortably.
• Strong organizational, time management, and customer service skills.

Qualifications:

• Preferred Certifications: IICRC certifications in WRT, CCT, AMRT, and OSHA 30.
• 2-3 years of experience in water restoration and carpet cleaning.
• Proficiency with project management and estimation software such as Xactimate, CRM, and scheduling tools.

Company Overview:

Join one of the fastest-growing cleaning and restoration companies in the U.S. Voda Cleaning and Restoration is committed to excellence, sustainability, and customer satisfaction, utilizing the latest technologies to restore and protect environments affected by water, fire, and mold damage.

Apply now!

This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions are made locally. For inquiries, contact the franchise directly.