Clean-Room Operations Supervisor (Mailroom & Payments)

Colibri Group; Missouri; On-site; USD 42,000 - 56,000; Full time

Job summary

Colibri Group is seeking a Business Operations Supervisor to lead a focused mailroom/operations team in St. Louis, MO. The role ensures accurate processing of CE materials, payments, and documentation in a clean-room environment, with strict on-site protocols.

You will onboard new mailings and systems, supervise daily tasks, collaborate with accounting and data-entry teams, and drive continuous process improvements while meeting deadlines.

Qualifications

• 2+ years experience in an office environment.
• 1+ year experience leading processes or teams.
• High school diploma or GED required.
• Clerical or managerial experience required.
• Strong leadership and guidance skills.
• Able to thrive in a fast-paced environment.
• Strong data-entry skills and accuracy.
• Good communication with management and teams.

Responsibilities

• Lead and coach a team responsible for processing CE test materials, payments, and documentation.
• Onboard new mailings, systems, and tests to set up processes correctly.
• Supervise mailroom duties ensuring accuracy and efficiency.
• Keep cross-functional stakeholders informed on output, status, and issues.
• Oversee adaptation and compliance as systems and requirements change.
• Prepare and reconcile daily deposits, verify payment batches, balance totals.
• Research trends related to documentation issues or barriers.
• Present recommendations for process changes or staffing needs.
• Resolve conflicts professionally and maintain standards.
• Follow all clean-room protocols and no personal devices on-site.

Skills

Leadership

Data entry

Time management

Communication

Team supervision

Education

High School diploma or GED

Job description

Colibri Group is seeking a Business Operations Supervisor to lead a focused mailroom/operations team in St. Louis, MO. The role ensures accurate processing of CE materials, payments, and documentation in a clean-room environment, with strict on-site protocols.

You will onboard new mailings and systems, supervise daily tasks, collaborate with accounting and data-entry teams, and drive continuous process improvements while meeting deadlines.