Classroom IT Specialist - Labs, VDI & Printing (Hybrid)

Illinois International; Urbana (IL); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

University of Illinois Urbana-Champaign seeks an IT Specialist to support instructional computing services across labs and classrooms. Responsibilities include deploying and maintaining Windows/macOS workstations, printers, and lab software, along with AD/GPO management and network troubleshooting.

The role involves collaboration with campus IT partners and potential on-site work with hybrid flexibility. The position emphasizes user-focused support, lab technology upkeep, and documentation, with

Qualifications

• Two years IT-related experience or equivalent coursework.
• Experience with Windows and macOS troubleshooting and lab support.
• Familiarity with endpoint management and deployment tools.

Responsibilities

• Administer and update Windows/macOS workstations and printers using MECM/Intune and Jamf.
• Package, deploy, and maintain instructional applications via endpoint management systems.
• Configure Active Directory accounts, security groups, permissions, and Group Policy Objects.
• Troubleshoot hardware, software, and network issues in labs/classrooms.
• Provide Tier 1 support for VDI and classroom AV equipment.

Skills

Windows OS

macOS

Active Directory

Networking basics

PowerShell scripting

Education

High school diploma or equivalent

Tools

MECM/Intune

Jamf

Job description

University of Illinois Urbana-Champaign seeks an IT Specialist to support instructional computing services across labs and classrooms. Responsibilities include deploying and maintaining Windows/macOS workstations, printers, and lab software, along with AD/GPO management and network troubleshooting.

The role involves collaboration with campus IT partners and potential on-site work with hybrid flexibility. The position emphasizes user-focused support, lab technology upkeep, and documentation, with