Lab & Classroom IT Specialist - Endpoints & VDI

University of Illinois at Urbana-Champaign; Urbana (IL); Hybrid; USD 60,000 - 70,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an IT Specialist to support teaching labs and classrooms, manage workstations, printers, and printing systems, and maintain related network infrastructure across campus.

The role covers software packaging, testing, deployment, endpoint management, and ongoing application management to ensure instructional software is reliable and up to date. Hybrid on-site work is possible under campus policy.

Qualifications

• High school diploma or equivalent.
• Two years IT-related coursework or work experience or related work experience.
• Experience with Windows or macOS workstations and printers.

Responsibilities

• Administer, install, configure, and upgrade Windows/macOS workstations and printers using endpoint tools.
• Package, deploy, and maintain instructional applications through endpoint management systems.
• Diagnose and resolve hardware, software, and network issues in labs/classrooms.

Skills

Troubleshooting

Customer service

Teamwork

On-call readiness

Education

High school diploma or equivalent

Two years IT-related coursework or work experience

Tools

MECM/Intune

Jamf

Active Directory

Group Policy Objects (GPOs)

PaperCut

Microsoft Teams

Job description

University of Illinois Urbana-Champaign is seeking an IT Specialist to support teaching labs and classrooms, manage workstations, printers, and printing systems, and maintain related network infrastructure across campus.

The role covers software packaging, testing, deployment, endpoint management, and ongoing application management to ensure instructional software is reliable and up to date. Hybrid on-site work is possible under campus policy.