Classroom AV & Desktop Support Technician

University Of Michigan; Ann Arbor (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

The University of Michigan, Ross School of Business, is seeking a full-time Desktop Support Technician to assist with audiovisual and first-tier desktop support for faculty and staff. This temporary, 12-month role operates Monday through Friday, 8:00 AM to 5:00 PM, and is primarily onsite at a designated U-M location in Michigan.

You will set up classroom AV equipment, support events with technical recommendations, and diagnose hardware, software, and network issues, coordinating with technical

Qualifications

• Experience providing desktop support in a professional environment.
• Familiarity with audiovisual technology and classroom/event technology setup.
• Strong troubleshooting skills and ability to work collaboratively with technical teams.

Responsibilities

• Provide classroom and AV setup, troubleshoot classroom technology and respond to requests.
• Set up and support event technology, advise on technical options with organizers.
• Diagnose and resolve hardware, software, and network issues; coordinate with technical teams.

Skills

Desktop support

AV technology

Troubleshooting

Job description

The University of Michigan, Ross School of Business, is seeking a full-time Desktop Support Technician to assist with audiovisual and first-tier desktop support for faculty and staff. This temporary, 12-month role operates Monday through Friday, 8:00 AM to 5:00 PM, and is primarily onsite at a designated U-M location in Michigan.

You will set up classroom AV equipment, support events with technical recommendations, and diagnose hardware, software, and network issues, coordinating with technical