IT Support Technician: Windows, Mac, Linux Expert

Michigan State University College of Engineering; East Lansing (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Michigan State University College of Engineering is seeking an IT Support Technician to join a dynamic IT team. You will assist faculty, staff and students with desktops, laptops, printers, and AV equipment across Windows, macOS and Linux.

The role emphasizes strong communication and teamwork, enabling collaboration with IT professionals to resolve issues and implement solutions. Standard business hours and MSU benefits accompany the position.

Qualifications

• Associate degree or equivalent technical education.
• Experience supporting desktops/laptops across Windows, macOS and Linux.
• Familiarity with printers, multifunction devices and tablets.
• Strong communication and teamwork skills.

Responsibilities

• Provide comprehensive IT support for academic, research and administrative computing environments.
• Support desktops/laptops, printers, and AV equipment across multiple OS.
• Set up new devices and decommission old devices.
• Maintain software licenses and inventory; manage AD group maintenance.

Skills

Technical support

Communication

Team collaboration

Education

Associates degree

Tools

Windows

macOS

Linux

Printers

Active Directory

Zoom

Microsoft Teams

Job description

Michigan State University College of Engineering is seeking an IT Support Technician to join a dynamic IT team. You will assist faculty, staff and students with desktops, laptops, printers, and AV equipment across Windows, macOS and Linux.

The role emphasizes strong communication and teamwork, enabling collaboration with IT professionals to resolve issues and implement solutions. Standard business hours and MSU benefits accompany the position.