Claremont Insurance Client Care Specialist

Allstate Foundation; Claremont (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Career Growth Opportunities

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Evenings Off

Retirement Plan

Hands on Training

Mon-Fri Schedule

Job summary

Alsop & Associates in Claremont, CA is seeking a friendly Customer Service representative focused on Allstate accounts. You will be the face or voice clients rely on for questions and guidance, building rapport and solving problems to keep community members secure and cared for.

The role supports a warm, collaborative environment with opportunities for growth and hands-on training. Mon-Fri scheduling aligns with local client needs and office hours.

Qualifications

• California Property & Casualty license required.
• Agency experience preferred, with Allstate systems knowledge.
• Strong written and spoken English abilities.

Responsibilities

• Handle inbound calls and walk-in inquiries with a welcoming and helpful demeanor.
• Review existing policies to ensure appropriate coverage for clients.
• Process policy changes, billing questions, and payment updates accurately.
• Collaborate with owner to identify gaps in coverage for current policyholders.
• Document client interactions clearly within the agency management system.
• Maintain a clean and organized workspace reflecting professional standards.

Skills

Customer service

Communication

Multitasking

Team collaboration

Education

High school diploma

CA Property & Casualty License

Tools

Allstate agency management system

Job description

Alsop & Associates in Claremont, CA is seeking a friendly Customer Service representative focused on Allstate accounts. You will be the face or voice clients rely on for questions and guidance, building rapport and solving problems to keep community members secure and cared for.

The role supports a warm, collaborative environment with opportunities for growth and hands-on training. Mon-Fri scheduling aligns with local client needs and office hours.