Claims Team Lead, Property Damage

Erie Insurance Group; Warrendale (Allegheny County); On-site; USD 89,000 - 142,000; Full time

Benefits offered by this job

Health benefits

Pension

401(k) match

Paid time off

Career development

Job summary

Erie Insurance Group is seeking a Supervising Claims Adjuster in the Pittsburgh area to lead and develop a growing team of Field Property Adjusters. The role requires residence within 50 miles of Murrysville, Pittsburgh, or Johnstown Branch Offices, with a preference for Pittsburgh/Murrysville.

The position is in-office with a remote work option and involves supervising claims operations, coordinating training, and ensuring policy procedures and reserves are met.

Qualifications

• High school diploma or equivalent and six years of claims related experience required; or
• Associate degree and four years of claims related experience required; or
• Bachelor’s degree and two years of claims related experience required.

Responsibilities

• Manages overall operations of designated area of authority. Interviews, hires, trains, and directs personnel. Prepares and conducts performance assessments, coordinates discipline and oversees Employee development as required.
• Reviews claims on a regular basis in accordance with company policy. Reviews adjusters’ files for coverage and adequate reserves, acts as a resource for answering claims questions, provides additional services as required and takes action as necessary.
• Resolves coverage and other unusual questions within designated authority. Conducts related research as necessary.
• Maintains and applies working knowledge of adjusters’ files and statutory laws.
• Makes recommendations to and participates with the Claims Manager in developing and evaluating claims procedures.
• Handles claim complaints and inquiries.
• Assists the Claim Manager and may act on manager’s behalf as necessary.
• Receives and directs the processing of legal papers served upon ERIE involving claims action and directs activities of outside legal counsel as required.
• Assists in preparation for trial procedures and attends pre-trial functions and trials as necessary.
• Reviews reports, payments and buyer information; and, in some instances, negotiates with salvage auctions and salvage yards on behalf of the company as required.
• Contributes to projects, initiatives, teams, or other assignments to support business strategy, objectives, expectations, or operational outcomes.

Skills

Leadership

People management

Communication

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Tools

Estimating software

Job description

Erie Insurance Group is seeking a Supervising Claims Adjuster in the Pittsburgh area to lead and develop a growing team of Field Property Adjusters. The role requires residence within 50 miles of Murrysville, Pittsburgh, or Johnstown Branch Offices, with a preference for Pittsburgh/Murrysville.

The position is in-office with a remote work option and involves supervising claims operations, coordinating training, and ensuring policy procedures and reserves are met.