Claims Team Lead - Field Property & Catastrophe

Jobtailor; Warrendale (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

ERIE Insurance is seeking a dynamic leader to supervise and develop a growing team of Field Property Adjusters, oversee operations across the designated area, and drive claims performance.

You will interview, hire, train, and assess staff, conduct performance reviews, ensure coverage accuracy, and guide legal and catastrophe responses, including short-notice travel to other locations.

Qualifications

• Six years claims-related experience or equivalent required.
• Leadership experience preferred; AIC designation preferred.
• Valid driver's license and ability to travel within specified area.
• State licenses as required and ability to obtain dual licenses

Responsibilities

• Supervise, train, and monitor assigned claims adjusters and other claims personnel
• Lead and develop a growing team of Field Property Adjusters
• Manage overall operations of the designated area
• Interview, hire, train, and direct personnel
• Prepare and conduct performance assessments, coordinate discipline, and oversee employee development
• Regularly review claims and adjusters’ files for coverage and adequate reserves
• Answer claims questions, provide additional services, and take necessary action
• Resolve coverage and unusual questions within designated authority and conduct related research
• Maintain and apply working knowledge of adjusters’ files and statutory laws
• Direct processing of legal papers served upon ERIE involving claims actions and direct outside legal counsel activities
• Assist with trial preparation and attend pre-trial functions and trials as necessary
• Catastrophe Team participation and travel as required

Skills

Team Leadership

Claims Processing

Performance Assessment

Negotiation

File Review

Legal Document Handling

Employee Training

Catastrophe Response

PPE Compliance

Education

High School Diploma

Associate Degree

Bachelor’s Degree

Associate In Claims (AIC)

Tools

Estimating Software

Job description

ERIE Insurance is seeking a dynamic leader to supervise and develop a growing team of Field Property Adjusters, oversee operations across the designated area, and drive claims performance.

You will interview, hire, train, and assess staff, conduct performance reviews, ensure coverage accuracy, and guide legal and catastrophe responses, including short-notice travel to other locations.