Claims Systems Liaison: Optimize & Upkeep Operations

Brown & Brown, Inc.; Carmel (IN); Híbrido; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Descripción de la vacante

Brown & Brown, Inc. is seeking a Claims System Liaison in Carmel, IN to monitor and maintain our claim systems and provide administrative support to the claims department.

The role involves testing system upgrades, maintaining databases, processing FROI EDI errors, mail handling, and fielding provider-bill inquiries while ensuring confidentiality and compliance. A high school diploma or GED is required, with 1–3 years in a similar role and MS Office proficiency.

Formación

• High school diploma or GED required.
• Proficient with MS Office Suite.
• Proven communication, interpersonal and organization skills.
• Proven analytical skills.
• Ability to work in a team environment.
• Excellent telephone demeanor.
• Ability to maintain a high level of confidentiality.
• 1–3 years experience in a similar position.
• Valid Driver’s License.

Responsabilidades

• Monitor and maintain claim systems functionality and provide admin support for claims operations.
• Testing lead and coordinator for all claim system upgrades.
• Maintain vendor and policy databases in claims system and distribute monthly reports.
• Process FROI EDI errors for transmission to state and handle mail processing.
• Handle incoming calls, field questions, and escalate to adjuster when needed.
• Create and maintain databases and spreadsheets for agency and member lists; participate in special projects.

Conocimientos

Communication

Interpersonal skills

Organization

Analytical

Teamwork

Telephone demeanor

Confidentiality

Educación

High school diploma or GED

Associate degree or certification in a business-related discipline

Herramientas

MS Office Suite

Descripción del empleo

Brown & Brown, Inc. is seeking a Claims System Liaison in Carmel, IN to monitor and maintain our claim systems and provide administrative support to the claims department.

The role involves testing system upgrades, maintaining databases, processing FROI EDI errors, mail handling, and fielding provider-bill inquiries while ensuring confidentiality and compliance. A high school diploma or GED is required, with 1–3 years in a similar role and MS Office proficiency.