Claims Operations Specialist - Data-Driven & Detail-Oriented

001 Brown & Brown, Inc; Maryland; Hybrid; USD 57,000 - 69,000; Full time

Benefits offered by this job

Health benefits

401k and ESPP

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown, Inc is seeking a Claim Associate to join our growing team in Maryland. The role focuses on administrative and operational support within the claim department, ensuring accurate documentation and timely processing.

You will assist claim handlers and coordinate with internal teams, brokers, and insureds. Qualified candidates have 3–6 years in claims administration, strong MS Office skills, and experience with claim management systems.

Qualifications

• 3–6 years of progressive claims administration/insurance operations.
• Proficient in MS Office; strong written/verbal communication.
• Experience with claim management systems and audits.

Responsibilities

• Serve as primary contact for administrative claim inquiries.
• Enter, review, and maintain data in the claim system.
• Prepare and distribute claim correspondence to insureds and brokers.
• Support development, review, and quality control of internal/external reports and loss runs.
• Coordinate with fronting carriers and insureds; monitor mail and data flow.

Skills

Claims experience

Data entry

Communication

Document management

Education

Associate or bachelor’s degree preferred

Tools

Claim management system

Job description

Brown & Brown, Inc is seeking a Claim Associate to join our growing team in Maryland. The role focuses on administrative and operational support within the claim department, ensuring accurate documentation and timely processing.

You will assist claim handlers and coordinate with internal teams, brokers, and insureds. Qualified candidates have 3–6 years in claims administration, strong MS Office skills, and experience with claim management systems.