Claims Support Clerk

001 Brown & Brown, Inc; New York (NY); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health Benefits

401k

Student Loan Assistance

Tuition Reimbursement

Mental Health Services

Paid Time Off

Job summary

One80 Intermediaries in Albany, NY is seeking a part-time Claims Support Clerk to perform general clerical duties, data entry, document indexing, and mailroom support in a fast-paced claims unit.

The role requires an HS diploma or GED, data entry skills, and strong attention to detail. The successful candidate will work on-site in Albany and join a team focused on accuracy and efficiency.

Qualifications

• HS diploma or GED required.
• Minimum data entry skills.
• Proficiency with PCs and common business software applications.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• Effective organizational and time management skills.

Responsibilities

• Monitor digital mail queues to receive and process new disability claims and supplemental claim documentation.
• Perform data entry of claimant information into claim system (Luminx).
• Index and associate incoming documents to the appropriate claimant records within the administration system (Synergy).
• Review documents for completeness and accuracy prior to processing.
• Maintain established turnaround time (TAT) and quality standards to support timely and accurate claims handling.
• Assist with document management activities, ensuring records are properly organized and maintained.
• Provide administrative support to mailroom operations.
• Perform general clerical duties including, but not limited to faxing documents, preparing materials for mailing, and sorting and distributing incoming correspondence.

Skills

Data Entry

Attention to Detail

Multitasking

Time Management

Organizational Skills

Teamwork

Written & Verbal Communication

Education

HS diploma or GED

Tools

MS Office

PC Proficiency

Job description

Job Title

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Claims Support Clerk to join our growing team in Albany, NY! The part-time Claims Support Clerk will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities. This Claims Support Clerk will work onsite in Albany, NY.

How You Will Contribute

Monitor digital mail queues to receive and process new disability claims and supplemental claim documentation. Perform data entry of claimant information into claim system (Luminx). Index and associate incoming documents to the appropriate claimant records within the administration system (Synergy). Review documents for completeness and accuracy prior to processing. Maintain established turnaround time (TAT) and quality standards to support timely and accurate claims handling. Assist with document management activities, ensuring records are properly organized and maintained. Provide administrative support to mailroom operations. Perform general clerical duties including, but not limited to faxing documents, preparing materials for mailing, and sorting and distributing incoming correspondence. Follow established procedures and departmental guidelines to ensure compliance with quality and service expectations. Collaborate with team members and management to support operational goals and workflow needs.

Skills & Experience to be Successful

• HS diploma or general education degree (GED).
• Minimum data entry skills.
• Proficiency with personal computers and common business software applications.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• Effective organizational and time management skills.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.

Pay Range

$18.00 - $18.00 Hourly. The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.