Claims Support Representative

Brown & Brown, Inc.; City of Albany, Northern (NY, KY); Hybrid; USD 20,000 - 29,000; Part time

Benefits offered by this job

Health Benefits: Medical/Rx, Dental, V

401k & Employee Discounts

Student Loan Assistance & Tuition Reim

Paid Time Off & Holidays

Job summary

Brown & Brown, Inc. in Albany, NY is seeking a part-time Claims Support Representative to provide essential clerical support for assigned claims administration units. This role involves data entry, digital indexing, and mailing activities to maintain accurate claimant records.

The candidate will monitor digital mail queues, enter claimant data in LuminX, index documents in Synergy, and support the dental claims review team using OnBase. Strong typing and PC skills are required.

Qualifications

• HS diploma or GED.
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency, including ability to work with word processing and data management programs.

Responsibilities

• Monitor digital mail queues to receive new disability claim and supplemental claim documents.
• Perform data entry of claimant information into the claim system (LuminX) and index documents to claimant records (Synergy).
• Meet turnaround time (TAT) and quality standards for timely/document handling.
• Provide administrative support to dental consultant claim review team (assigning new claims, processing provider correspondence, forwarding completed claims in OnBase).
• Respond to dental provider requests for information or claim status.
• Perform general clerical duties including faxing and preparing materials for mailing.

Skills

Data entry speed 7000 keystrokes/hour

PC proficiency

Education

HS diploma or GED

Tools

LuminX

Synergy

OnBase

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. One80 Intermediaries is seeking a Claims Support Representative to join our growing team in Albany, NY! The part-time Claims Support Representative will provide general clerical support for assigned claims administration unit(s), including data entry, digital indexing, and mailing activities.

How You Will Contribute

• Monitors digital mail queues to receive new disability claim and supplemental claim documents.
• Performs data entry of claimant information into claim system (LuminX) and indexes documents to claimant records in administration system (Synergy).
• Responsible for meeting turnaround time (TAT) and quality standards to ensure timely and accurate handling of documents.
• Provides administrative support to the dental consultant claim review team - including assigning new claims, processing dental provider correspondence, and forwarding completed claims using process management software (OnBase).
• Responds to dental provider requests for information and/or claim status.
• Performs general clerical duties as needed including, but not limited to, faxing, and preparing materials for mailing.

Skills & Experience to be Successful

• HS diploma or general education degree (GED).
• Minimum data entry skills of 7,000 numeric keystrokes/hour and 6,000 alphanumeric keystrokes/hour.
• PC proficiency, including ability to work with word processing and data management programs.

Pay Range

Pay Range $18.00 - $18.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions.

We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.”While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers.