Claims Support & Administration Specialist

Yourcaptive; West Des Moines (IA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition Reimbursement

401k Profit Sharing

Generous time off

Volunteer time off

Diversity & Belonging Programs

Merit increases

Job summary

Creative Risk Solutions is seeking an Administrative Specialist to support claims operations. The role involves processing claim intake, assigning to the correct adjuster, and maintaining precise records throughout the lifecycle.

You will handle CRS mail and digital correspondence, ensuring timely data entry and adherence to procedures. The candidate should have a High school diploma, 0–2 years of administrative experience, and excellent communication skills.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of administrative or office support experience.
• Experience in property and casualty insurance or claims administration preferred.

Responsibilities

• Review and assign reported claims to the appropriate claims adjuster under established guidelines.
• Receive and transmit loss information from insureds, claimants, and internal stakeholders.
• Maintain accurate claim documentation throughout the claims lifecycle.
• Process CRS mail and correspondence received via paperless channels.
• Enter data accurately and comply with procedures.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Microsoft Office proficiency

Data entry

Independent and team work

Education

High school diploma or equivalent

Tools

Microsoft Office

Data entry systems

Job description

Creative Risk Solutions is seeking an Administrative Specialist to support claims operations. The role involves processing claim intake, assigning to the correct adjuster, and maintaining precise records throughout the lifecycle.

You will handle CRS mail and digital correspondence, ensuring timely data entry and adherence to procedures. The candidate should have a High school diploma, 0–2 years of administrative experience, and excellent communication skills.