Claims Service Center Specialist

Sedgwick; Elgin (IL); On-site; USD 2,046,000 - 2,914,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k matching

PTO

Disability and life insurance

Employee assistance

Health savings account

Voluntary benefits

Job summary

Sedgwick is hiring for a Service Center Associate in the United States. The role focuses on expediting the customer service claims application process, ensuring correct case assignment, and guiding customers to the right contact.

You will work with teams to meet quality and cycle-time goals and provide data-driven support where needed. The position emphasizes teamwork, strong communication, and reliable follow-through in a fast-paced environment with comprehensive benefits and growth

Qualifications

• Education: High school diploma or GED required.
• Experience: 1 year of clerical or customer service experience preferred.
• Skills: excellent communication, customer service, organization, teamwork, and interpersonal abilities.

Responsibilities

• Expedite the customer service claims application process and ensure correct case assignment.
• Act as a customer liaison to connect clients with the right contact person.
• Oversee and manage assigned territory and ensure cross-functional coordination.

Skills

Excellent communication

Customer service

Strong organizational skills

Interpersonal skills

Teamwork

Performance-driven

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is hiring for a Service Center Associate in the United States. The role focuses on expediting the customer service claims application process, ensuring correct case assignment, and guiding customers to the right contact.

You will work with teams to meet quality and cycle-time goals and provide data-driven support where needed. The position emphasizes teamwork, strong communication, and reliable follow-through in a fast-paced environment with comprehensive benefits and growth