Claims Resolution Specialist

Federated Insurance; Owatonna (MN); On-site; USD 63,800 - 78,000; Full time

Benefits offered by this job

Competitive compensation

Bonus programs

Health insurance

401(k) offerings

Paid volunteer time

Job summary

Federated Insurance in Owatonna is seeking candidates to assist clients through the claims process. The role involves resolving claims promptly and conducting thorough investigations. A four-year degree and customer service experience are preferred.

The position offers competitive compensation ranging from $63,800 to $78,000, with various benefits including health insurance and a retirement plan. Strong decision-making skills and excellent communication abilities are essential.

Qualifications

• Currently pursuing or have obtained a four-year degree.
• Experience in customer service roles is preferred.
• Ability to make confident decisions.
• Strong analytical and time-management skills.
• Excellent communication skills.

Responsibilities

• Assist clients through the claims process.
• Work with various stakeholders to resolve claims.
• Conduct investigations and document facts.
• Negotiate settlements and determine item values.
• Manage claims effectively.

Skills

Analytical skills

Customer service experience

Decision-making

Communication skills

Time-management skills

Education

Four-year degree

Job description

Federated Insurance in Owatonna is seeking candidates to assist clients through the claims process. The role involves resolving claims promptly and conducting thorough investigations. A four-year degree and customer service experience are preferred.

The position offers competitive compensation ranging from $63,800 to $78,000, with various benefits including health insurance and a retirement plan. Strong decision-making skills and excellent communication abilities are essential.