Claims Representative

Federated Mutual Insurance Company; Tampa, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Federated Mutual Insurance Company is seeking claims representatives to join our Tampa service office. You will investigate, evaluate, negotiate, and resolve claims, explaining policy coverage and gathering evidence to determine loss values.

Training combines local on-the-job development with sessions at Federated Insurance headquarters to build commercial claims expertise. As part of the 12-month program, you will learn claims handling, negotiations, and service excellence while supporting

Responsibilities

• Work with clients, physicians, attorneys, contractors, and others to ensure claims are resolved in a prompt, fair, and courteous manner
• Explain policy coverage to clients and third parties
• Gather evidence and document facts relating to claims
• Determine the value of damaged items
• Negotiate settlements with clients or third parties
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars

Job description

Federated claims representatives have the rewarding and challenging task of investigating, evaluating, negotiating, and resolving claims. By providing excellent claims service, they help demonstrate the true value of owning a Federated insurance policy. They are trained to be prompt, fair, and courteous in handling claims and helping policyholders recover from a devastating event. A successful claims representative will:

• Work with clients, physicians, attorneys, contractors, and others to ensure claims are resolved in a prompt, fair, and courteous manner
• Explain policy coverage to clients and third parties
• Gather evidence and document facts relating to claims
• Determine the value of damaged items
• Negotiate settlements with clients or third parties
• Resolve claims, which may include paying, settling, or denying claims, defending policyholders in court, compromising, or recovering outstanding dollars

You will benefit from a defined, 12-month program of development activities, includingoperations and technical training in insurance, claims, policies, and negotiations, designed to teach you the fundamentals of commercial claims and prepare you to service clients. Your training takes place in the local service officeand is supplemented by training classes at Federated Insurance corporate headquarters in Owatonna, MN.

Federated has claims offices in Glendale, AZ; Rancho Cordova, CA; Tampa, FL; Atlanta, GA; Indianapolis, IN; Overland Park, KS; Edina, MN; Owatonna, MN; and North Richland Hills, TX.

Hiring Process

Learn more about our hiringprocess , where we share a summary of each step and tips on interviewing to prepare you for potential employment with us.

Claims field career path roles are staffed based on business need and may include the following opportunities:

“As an employer, Federated offers benefits no other previous employer of mine had offered, like the company's commitment to evolving for a new generation of young professionals, the opportunities for career advancement, and an installation plan that helps new employees be successful.”