Claims & Quality Assurance Administrator

ThyssenKrupp Materials NA, Inc.; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance and Disability

Voluntary Wellness Programs

401(k) and RRSP with Company Match

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

ThyssenKrupp Materials NA, Inc. in Detroit, MI is seeking a Claims Administrator to manage customer and supplier claims, oversee returns and inventory dispositions, and maintain complete claim documentation.

You will coordinate with mills, processing facilities, and internal teams, investigate issues, and ensure timely resolution while upholding quality standards. This role emphasizes accurate recordkeeping and proactive communication to support continuous improvement in claims processing.

Qualifications

• One year of administrative, clerical, customer service, quality, claims, or related experience preferred.
• Experience in manufacturing, metals processing, quality assurance, or supply chain environments is preferred.
• Good working knowledge of English, grammar, punctuation, spelling, style, etc.

Responsibilities

• Process and administer customer and supplier claims, including dollar claims and returns.
• Investigate and document claim issues by gathering data, records, and evidence.
• Maintain accurate records of all claim-related activities and resolutions.

Skills

Administrative experience

Claims knowledge

Customer service

Job description

ThyssenKrupp Materials NA, Inc. in Detroit, MI is seeking a Claims Administrator to manage customer and supplier claims, oversee returns and inventory dispositions, and maintain complete claim documentation.

You will coordinate with mills, processing facilities, and internal teams, investigate issues, and ensure timely resolution while upholding quality standards. This role emphasizes accurate recordkeeping and proactive communication to support continuous improvement in claims processing.