Claims & Inventory Liaison - Manufacturing & QA

ThyssenKrupp Materials NA; Detroit (MI); Presencial; USD 52.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

Life and Disability Insurance

Wellness programs

401(k) and RRSP

Paid vacation and holidays

Tuition reimbursement

Descripción de la vacante

thyssenkrupp Materials NA in Detroit seeks a Claims Administrator to manage customer and supplier claims, coordinate rejected and quarantined inventory, and maintain comprehensive claim documentation. You will act as a liaison among customers, mills, suppliers, and internal teams, ensuring timely resolution and accurate records that support quality standards and audits.

The role emphasizes building cross-functional collaboration, managing evidence, and driving continuous improvement in claims

Formación

• One (1) year of administrative, clerical, customer service, quality, claims, or related experience preferred.
• Experience in manufacturing, metals processing, quality assurance, or supply chain environments is preferred.
• Good working knowledge of English, grammar, punctuation, spelling, style, etc.
• Meets TKMNA Employee Attributes/Competencies.

Responsabilidades

• Claims Management: Process and administer customer claims, including dollar claims, material returns, and return-to-inventory transactions.
• Rejection Management: Coordinate and process material rejections within the facility.
• Sample and Evidence Management: Receive and manage customer-provided samples related to claims.
• Customer, Supplier, and Mill Communication: Serve as the primary liaison between customers, suppliers, mills, and internal stakeholders regarding claim-related matters.
• Inventory and Quality Support: Manage and monitor rejected and quarantined inventory.
• Meetings, Reporting, and Auditing: Conduct and participate in weekly claim status meetings.

Conocimientos

Administrative experience

Quality awareness

Customer service

English proficiency

Descripción del empleo

thyssenkrupp Materials NA in Detroit seeks a Claims Administrator to manage customer and supplier claims, coordinate rejected and quarantined inventory, and maintain comprehensive claim documentation. You will act as a liaison among customers, mills, suppliers, and internal teams, ensuring timely resolution and accurate records that support quality standards and audits.

The role emphasizes building cross-functional collaboration, managing evidence, and driving continuous improvement in claims