Claims Operations Supervisor – Lead & Elevate Team

State National Companies (SNC); Bedford (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Employee Stock Purchase Plan

Paid Time Off

Job summary

Markel Group is seeking a Claims Supervisor to oversee daily claims processing, provide guidance to staff, and ensure accurate interpretation of account insurance coverage. The role requires leadership in coordinating workflow, resolving escalated issues, and maintaining service quality.

The candidate should have a P&C Adjuster License, 2+ years of supervisory experience, and strong communication skills. US work authorization is required, with Markel offering a comprehensive benefits package.

Qualifications

• Supervise daily activities of staff in claims processing.
• Assist in planning and distributing claims workflow.
• Interpret account insurance coverage to settle claims.
• Maintain high quality service and resolve escalated complaints.

Responsibilities

• Provide recommendations for process improvements and new procedures.
• Deliver internal training on claims processes.
• Assist in hiring, training, and staff development.

Skills

Staff supervision

Claims processing

Account insurance knowledge

Microsoft Office

Analytical thinking

Verbal and written communication

Education

High School Diploma or equivalent

Bachelor's degree preferred

P&C Adjuster License

Tools

Microsoft Office

Job description

Markel Group is seeking a Claims Supervisor to oversee daily claims processing, provide guidance to staff, and ensure accurate interpretation of account insurance coverage. The role requires leadership in coordinating workflow, resolving escalated issues, and maintaining service quality.

The candidate should have a P&C Adjuster License, 2+ years of supervisory experience, and strong communication skills. US work authorization is required, with Markel offering a comprehensive benefits package.