Complex Claims Coordinator: Data-Driven Client Solutions

Lockton Companies; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health and dental coverage

401(k) with match

Vacation plan

Career advancement opportunities

Job summary

Lockton Companies in Kansas City, MO, is seeking a Complex Claims Coordinator to support client claims processing and data analysis in a fast-paced environment. You will acquire and maintain clinical and financial data, assist with projections and underwriting reviews, and develop tracking for deliverables.

The role requires a health-related degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills.

Qualifications

• 2 or 4-year degree (preferably in health-related field), or equivalent work-related experience.
• Understanding of medical terminology.
• Proficient in Microsoft products (Excel, PowerPoint, Word, Outlook).
• Excellent verbal and written skills, with proven ability to interact with associates at all levels in the organization.
• Excellent time management and organizational skills with ability to manage changing priorities as needed.
• Knowledge of insurance claims processing and/or medical transcription and records is a plus.
• Previous benefits insurance brokerage/consulting experience preferred.
• Certified Self-Funding Specialist Certification preferred; or must be completed within first 6 months of employment.
• Certification in health related/patient care role preferred (LPN, MA, NST, HHA, EMT).
• Legally able to work in the United States.

Responsibilities

• Acquire and maintain clinical and financial data/reporting within excel spreadsheets
• Analyze and interpret client data warehouse information
• Assist team with claim projections and underwriting reviews
• Prepare task lists, reports and presentations as needed
• Develop and update tracking for project and client deliverables
• Support team with outreach and communication to claims administrators
• Comply with HIPAA Standards and protect the confidentiality of data
• Perform special projects as necessary
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer

Skills

Excel

PowerPoint

Word

Outlook

Medical terminology

Verbal & written communication

Time management

Organizational skills

Insurance claims processing

Medical transcription/records

Education

2- or 4-year degree (health-related)

Certified Self-Funding Specialist Certification

Certification in health related/patient care (LPN, MA, NST, HHA, EMT)

Knowledge of insurance claims processing

Tools

None

Job description

Lockton Companies in Kansas City, MO, is seeking a Complex Claims Coordinator to support client claims processing and data analysis in a fast-paced environment. You will acquire and maintain clinical and financial data, assist with projections and underwriting reviews, and develop tracking for deliverables.

The role requires a health-related degree or equivalent experience, proficiency in Microsoft Office, and strong communication skills.