Claims Operations Specialist

Brentwood Service Administrators, Inc.; Clayton (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Fertility benefits

Wellness resources

Paid sick time

Job summary

Acrisure is seeking a Claims Associate to provide administrative and operational support to the claims team in St. Louis, MO.

The role involves reviewing claim forms and medical records, entering data into our claims system, preparing correspondence, and assisting adjusters to ensure accurate, timely processing in a fast-paced environment. The ideal candidate is organized, detail-oriented, and comfortable learning new claims systems.

Qualifications

• Attention to detail with accuracy in handling claim information.
• Strong organizational skills to manage multiple tasks and deadlines.
• Clear written and verbal communication with internal teams and external contacts.

Responsibilities

• Review claim forms, medical records, and other claim documents for required information.
• Enter new claim data into the claims management system and maintain accurate files.
• Prepare letters, forms, and correspondence on behalf of claims adjusters.
• Scan, organize, and route incoming claim documents and daily mail.
• Process authorized claim-related expenses and payments.
• Maintain electronic records and supporting documentation.
• Handle incoming/outgoing calls to support claim activity.
• Provide administrative support to claims adjusters and team members.
• Monitor work for accuracy, completeness, and timely processing.
• Identify missing information and coordinate follow-up.

Skills

Attention to detail

Organizational skills

Communication skills

Team collaboration

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Acrisure is seeking a Claims Associate to provide administrative and operational support to the claims team in St. Louis, MO.

The role involves reviewing claim forms and medical records, entering data into our claims system, preparing correspondence, and assisting adjusters to ensure accurate, timely processing in a fast-paced environment. The ideal candidate is organized, detail-oriented, and comfortable learning new claims systems.