Claims Manager, Aviation

Starr; Atlanta (GA); On-site; USD 140,000 - 150,000; Full time

Job summary

Starr is seeking an experienced aviation claims professional to manage complex liability claims, conduct thoughtful investigations, and resolve matters promptly while maintaining strong relationships with clients and brokers.

The role emphasizes regulatory compliance, financial oversight of reserves and settlements, and ongoing improvement through process enhancements and staying current with industry trends.

Responsibilities

• Investigate, evaluate, and resolve aviation liability insurance claims.
• Ensure claims are handled in a timely and efficient manner, adhering to company policies and industry regulations.
• Maintain strong relationships with clients, brokers, and other stakeholders.
• Provide updates on claim status and ensure high levels of customer satisfaction and service quality.
• Stay current with industry regulations and ensure compliance with relevant laws and guidelines.
• Monitor and manage financial aspects of claims, including reserves and settlements.
• Identify opportunities for process improvements and stay informed about industry trends in litigation and claims management.

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Key Responsibilities:

Claims Management:

• Investigate, evaluate, and resolve aviation liability insurance claims.
• Ensure claims are handled in a timely and efficient manner, adhering to company policies and industry regulations.

Client Relations:

• Maintain strong relationships with clients, brokers, and other stakeholders.
• Address client concerns and provide updates on claim status.
• Ensure high levels of customer satisfaction and service quality.

Regulatory Compliance:

• Stay current with industry regulations and ensure compliance with all relevant laws and guidelines.
• Implement and maintain best practices for claims handling and documentation.

Financial Oversight:

• Monitor and manage the financial aspects of claims, including reserves and settlements.
• Prepare and present reports on claims activity and financial impact to senior management.

Continuous Improvement:

• Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
• Stay informed about industry trends and advancements in litigation and claims management.

For individuals assigned and/or hired in New York, Starr is required by law to include a reasonable estimate of the compensation range for this role. the wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $140,000 - $150,000.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.