Claims L&D Lead: Transforming Adjuster Training

Bhhc; San Diego (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid Work Schedule (up to 2 days WFH

Paid Time Off

Paid Holidays

Retirement savings with company match

Group Health Insurance

Life and AD&D Insurance

Long Term Disability Insurance

Hospital Indemnity Insurance

Flexible Spending Accounts

Volunteer Day

Employee Assistance Program

Tuition Reimbursement

Employee Referral Program

DEI Program

Job summary

Berkshire Hathaway Homestate Companies is seeking a Claims Learning and Development Supervisor in California to build and run technical training programs for claims teams. The role leads a team, designs scalable content, and partners with Claims leadership to improve performance across the lifecycle.

Travel to claims offices and off-site meetings is required. Hybrid work arrangement offered with benefits including health insurance and retirement plans.

Qualifications

• Requires high school diploma or equivalent; bachelor’s degree or equivalent combination.
• California and licensed adjuster to workers' compensation claims or ability to obtain within 9 months.

Responsibilities

• Leads and develops the Claims Career-Long-Learning team and creates scalable learning content for adjusting roles.
• Collaborates with Claims leadership to address critical needs across the claims lifecycle using adult learning principles.
• Designs and develops L&D toolkits for needs analysis, instructional design, and post-training assessments.
• Creates customized training programs for various adjusting roles with content and delivery improvements.
• Leverages technology to improve training efficiency using e-learning platforms and AI-enabled solutions.
• Presents or leads trainings on technical topics and prepares SMEs as presenters.
• Maintains relationships with external vendors to provide specialized training.
• Continuously develops expertise in creating and delivering effective programs.

Skills

Data analysis

Presentation skills

Communication

Team leadership

Project management

Adult learning

Analytical thinking

Education

Bachelor's degree in related field

California workers' compensation claims adjuster license

Tools

Microsoft Office/365

LMS platforms

e-learning platforms

AI-enabled learning tools

Job description

Berkshire Hathaway Homestate Companies is seeking a Claims Learning and Development Supervisor in California to build and run technical training programs for claims teams. The role leads a team, designs scalable content, and partners with Claims leadership to improve performance across the lifecycle.

Travel to claims offices and off-site meetings is required. Hybrid work arrangement offered with benefits including health insurance and retirement plans.