Bilingual Claims Examiner Trainee — Workers' Comp Growth

Socket.dev; Sacramento (CA); On-site; USD 35,516 - 50,583; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Retirement Savings Match

Group Health Insurance

Job summary

Berkshire Hathaway Homestate Companies is offering a Claims Adjuster Trainee role in California’s Sacramento area, with a comprehensive training program to build expertise in workers’ compensation claims handling.

The position emphasizes initial investigations, reserves planning, and coordination with internal teams. Spanish language skills are a plus, and strong organizational, communication, and customer service abilities are essential for success.

Qualifications

• Minimum of High School Diploma or equivalent; Bachelor's degree from four-year college or university is preferred.
• Ability to communicate effectively verbally and in writing; Spanish fluency a plus.
• Strong interpersonal and customer service skills.
• Ability to manage and prioritize multiple assignments in a fast-paced environment.
• Proficient in Microsoft Office and applicable databases and vendor software.

Responsibilities

• Successfully completes classroom training introducing workers compensation claims handling strategies, medical terminology, statutory requirements, and investigative skills.
• Conducts initial investigation of reported claims to determine coverage, compensability, severity, and gather all other relevant information via three-point contact telephone calls.
• Calculates appropriate reserves for each claim and ensures that reserves are adjusted as needed per authority guidelines.
• Develops and updates a Plan of Action for the successful resolution of each claim.
• Makes prompt, sound decisions on issues that arise based on the best information available, ensuring that work is performed in accordance with Company guidelines and applicable statutory requirements.

Skills

Verbal and written communication

Spanish fluency

Interpersonal skills

Multitasking

Organization

Microsoft Office proficiency

Education

High School Diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office Suite

Job description

Berkshire Hathaway Homestate Companies is offering a Claims Adjuster Trainee role in California’s Sacramento area, with a comprehensive training program to build expertise in workers’ compensation claims handling.

The position emphasizes initial investigations, reserves planning, and coordination with internal teams. Spanish language skills are a plus, and strong organizational, communication, and customer service abilities are essential for success.