Claims Investigator

Trustpoint.One; Newark (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parking

Public transportation access

Snack and refreshments

Job summary

Trustpoint.One in Newark, NJ is seeking a Claims Investigator for a direct-hire, onsite role ideal for recent graduates with strong data entry and data management experience. The position emphasizes detail orientation, organization, and the ability to handle large volumes of information while developing a career in claims investigation and case management.

Responsibilities include interviewing claimants, collecting and entering data, reviewing medical records, maintaining detailed notes,

Qualifications

• Recent graduates encouraged to apply.
• Experience with data entry, data management, or large volumes of information.
• Experience with medical data or records is highly preferred.
• Strong attention to detail and accuracy.
• Excellent organization and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and other computer-based systems.
• Ability to handle confidential and sensitive information professionally.
• Strong problem-solving skills and ability to work independently and as part of a team.
• Must be able to work at a computer screen for extended periods.

Responsibilities

• Interview claimants and gather information related to claims and case matters.
• Collect, enter, organize, and maintain large amounts of case and claimant information.
• Review medical records and other documentation and accurately enter relevant information into case management systems.
• Prepare and maintain detailed case notes and records.
• Track case activity, follow-ups, appointments, and outstanding information.
• Communicate with claimants, adjusters, defense counsel, medical providers, court personnel, and other parties as needed.
• Schedule and coordinate appointments and follow-up activities.
• Provide regular updates to supervisors regarding case status and outstanding issues.
• Conduct research and gather information needed to support claim investigations.
• Assist with case management and other investigative responsibilities as assigned.

Skills

Data entry

Data management

Attention to detail

Organizational skills

Communication skills

MS Office

Teamwork

Education

Recent graduates

Tools

Case management systems

Job description

Trustpoint is excited to partner with a growing legal services organization in its search for a Claims Investigator to join its Newark, NJ office. This direct hire opportunity is open recent graduates with strong data entry and data management experience. The ideal candidate is detail-oriented, organized, comfortable working with large amounts of information, and interested in developing a career in claims investigation and case management. Experience working with medical data or records is highly preferred but not required. This is a fully onsite position offering a collaborative team environment, strong bonus potential, and excellent benefits.

Responsibilities:

• Interview claimants and gather information related to claims and case matters
• Collect, enter, organize, and maintain large amounts of case and claimant information
• Review medical records and other documentation and accurately enter relevant information into case management systems
• Prepare and maintain detailed case notes and records
• Track case activity, follow-ups, appointments, and outstanding information
• Communicate with claimants, adjusters, defense counsel, medical providers, court personnel, and other parties as needed
• Schedule and coordinate appointments and follow-up activities
• Provide regular updates to supervisors regarding case status and outstanding issues
• Conduct research and gather information needed to support claim investigations
• Assist with case management and other investigative responsibilities as assigned

Qualifications:

• Recent graduates are encouraged to apply
• Experience with data entry, data management, or working with large volumes of information
• Experience working with medical data, medical records, healthcare information, or injury-related documentation is highly preferred
• Strong attention to detail and accuracy
• Excellent organization and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and other computer-based systems
• Ability to handle confidential and sensitive information professionally
• Strong problem-solving skills and ability to work independently and as part of a team
• All candidates must be able to work at a computer screen for a sustained amount of time

Details:

• Location: Newark, NJ
• Schedule: Monday–Friday, 9:00 AM–6:00 PM
• Work Arrangement: Fully onsite
• Employment Type: Direct hire
• Salary: Starting at $50,000
• Bonus: Biweekly bonus potential of up to $900 per pay period
• Medical, dental, and vision insurance
• 401(k)
• Parking and public transportation access
• Additional Bonus opportunities
• Snacks and refreshments in the office
• Convenient location adjacent to Newark Penn Station
• Collaborative office environment with dual-monitor workstations

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all employment practices, including recruiting, hiring, compensation, promotion, training, transfer, leave of absence, and termination.