Claims Investigator - Legal/Medical

Trustpoint.One; Newark (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Parking

Public transportation access

Bonus opportunities

Snacks

Dual-monitor workstations

Adjacent to Newark Penn Station

Job summary

Trustpoint in Newark, NJ seeks a Claims Investigator for an onsite, direct-hire role. Recent graduates are welcome; associate degree preferred. You will collect and enter large volumes of case data, review medical records, and maintain thorough notes while coordinating with claimants, providers, and counsel.

The position offers strong bonus potential, excellent benefits, and a collaborative office environment. Fluency with Microsoft Office and a commitment to confidentiality are essential.

Qualifications

• Recent graduates are encouraged to apply.
• Associate degree preferred.
• Experience with data entry, data management, or working with large volumes of information.
• Experience with medical data, medical records, healthcare information, or injury-related documentation is highly preferred.
• Strong attention to detail and accuracy.
• Excellent organization and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and other computer-based systems.
• Ability to handle confidential and sensitive information professionally.
• Strong problem-solving skills and ability to work independently and as part of a team.
• All candidates must be able to work at a computer screen for a sustained amount of time.

Responsibilities

• Interview claimants and gather information related to claims and case matters.
• Collect, enter, organize, and maintain large amounts of case and claimant information.
• Review medical records and other documentation and accurately enter relevant information into case management systems.
• Prepare and maintain detailed case notes and records.
• Track case activity, follow-ups, appointments, and outstanding information.
• Communicate with claimants, adjusters, defense counsel, medical providers, court personnel, and other parties as needed.
• Schedule and coordinate appointments and follow-up activities.
• Provide regular updates to supervisors regarding case status and outstanding issues.
• Conduct research and gather information needed to support claim investigations.
• Assist with case management and other investigative responsibilities as assigned.

Skills

Data entry

Data management

Microsoft Office

Communication skills

Attention to detail

Time management

Independent worker

Education

Associate degree

Tools

Case management software

Job description

Trustpoint is excited to partner with a growing legal services organization in its search for a Claims Investigator to join its Newark, NJ office. This direct hire opportunity is open recent graduates with strong data entry and data management experience. The ideal candidate is detail-oriented, organized, comfortable working with large amounts of information, and interested in developing a career in claims investigation and case management. Experience working with medical data or records is highly preferred but not required. This is a fully onsite position offering a collaborative team environment, strong bonus potential, and excellent benefits.

Responsibilities:

• Interview claimants and gather information related to claims and case matters
• Collect, enter, organize, and maintain large amounts of case and claimant information
• Review medical records and other documentation and accurately enter relevant information into case management systems
• Prepare and maintain detailed case notes and records
• Track case activity, follow-ups, appointments, and outstanding information
• Communicate with claimants, adjusters, defense counsel, medical providers, court personnel, and other parties as needed
• Schedule and coordinate appointments and follow-up activities
• Provide regular updates to supervisors regarding case status and outstanding issues
• Conduct research and gather information needed to support claim investigations
• Assist with case management and other investigative responsibilities as assigned

Qualifications:

• Recent graduates are encouraged to apply
• Associate degree preferred
• Experience with data entry, data management, or working with large volumes of information
• Experience working with medical data, medical records, healthcare information, or injury-related documentation is highly preferred
• Strong attention to detail and accuracy
• Excellent organization and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Proficiency with Microsoft Office and other computer-based systems
• Ability to handle confidential and sensitive information professionally
• Strong problem-solving skills and ability to work independently and as part of a team
• All candidates must be able to work at a computer screen for a sustained amount of time

Details:

• Location: Newark, NJ
• Schedule: Monday–Friday, 9:00 AM–6:00 PM
• Work Arrangement: Fully onsite
• Employment Type: Direct hire
• Salary: Starting at $50,000
• Bonus: Biweekly bonus potential of up to $900 per pay period

Benefits:

• Medical, dental, and vision insurance
• 401(k)
• Parking and public transportation access
• Additional Bonus opportunities
• Snacks and refreshments in the office
• Convenient location adjacent to Newark Penn Station
• Collaborative office environment with dual-monitor workstations

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all employment practices, including recruiting, hiring, compensation, promotion, training, transfer, leave of absence, and termination.